Seeta John
Blue Hill
Summary
Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated several years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
Northern light blue hill hospital
Blue Hill
04.2024 - Current
- Answered signal lights, bells or intercom systems to determine resident needs.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- BLS and CPR certified
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
Cashier
Blue hill coop
Blue Hill
08.2022 - 02.2024
- Answered customer inquiries regarding store policies and procedures.
- Maintained work area and kept cash drawer organized.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Resolved customer complaints professionally in accordance with company policy.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier Team Lead
Dunkin Donuts & Baskin Robbins
Blue Hill
08.2021 - 08.2022
- Counted and balanced cashier drawers.
- Offered customers carry-out service at completion of transaction.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Developed strong working relationships with team members to foster collaboration.
Cashier
Tradewinds/Hannaford
Blue Hill
01.2019 - 08.2021
- Used suggestive selling techniques to promote add-on sales.
- Answered customer inquiries regarding store policies and procedures.
- Maintained work area and kept cash drawer organized.
- Answered customer questions and provided store information.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
High School Diploma -
George Steven's
Blue Hill, ME06-2017
Skills
- Observing responses
- Patient-focused care
- Documenting behaviors
- Patient relationship building
- Companionship and emotional support
- Adaptable
- Medical records management
- Inpatient care
- Calm and level-headed under duress
- Electronic charting
- Light housekeeping
Timeline
Certified Nursing Assistant
Northern light blue hill hospital
04.2024 - Current
Cashier
Blue hill coop
08.2022 - 02.2024
Cashier Team Lead
Dunkin Donuts & Baskin Robbins
08.2021 - 08.2022
Cashier
Tradewinds/Hannaford
01.2019 - 08.2021
High School Diploma -
George Steven's