Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sef Noble

Los Angeles,CA

Summary

Dynamic Transit Bus Operator with a proven track record at the Metropolitan Transportation Authority, skilled in safe driving and passenger assistance. Recognized for enhancing route efficiency and delivering exceptional customer service, fostering strong relationships and ensuring a comfortable transit experience for all riders. Committed to maintaining a clean driving record and compliance with traffic laws.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Transit Bus Operator

Metropolitan Transportation Authority
06.2016 - 04.2025
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
  • Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.

Independent Contractor

Uber
10.2015 - 11.2023
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.

Education

Some College - Business Administration

El Camino College
Torrance, CA

Skills

  • Safe driving
  • Accident reporting
  • Defensive driving
  • Vehicle inspection
  • Wheelchair securement
  • Adaptive decision making
  • Passenger assistance
  • Traffic laws compliance
  • Bus cleaning
  • Clean driving record
  • Passenger transportation
  • Customer relations skills
  • Valid state license
  • GPS applications

Certification

Conflict Resolution

Customer Service

Timeline

Transit Bus Operator

Metropolitan Transportation Authority
06.2016 - 04.2025

Independent Contractor

Uber
10.2015 - 11.2023

Some College - Business Administration

El Camino College
Sef Noble