Summary
Overview
Work History
Education
Skills
Certification
Model, Bodybuilder and caregiver.
Languages
Timeline
Generic

Sefia Dedefo

Saint Louis Park,United States

Summary

  • Well-qualified familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
  • Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Brand Ambassador

11.2022 - 03.2023
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.

Sales Associate

Zara
03.2017 - 08.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Sales Assistant

Tjmax
10.2013 - 01.2016
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Education

Bachelor of Science - Marketing

Metropolitan State University
Saint Paul, MN
12.2021

Skills

  • Business Growth
  • Marketing
  • Branding
  • Google Analytics
  • Customer Engagement
  • Customer Service
  • Strong interpersonal skills

Certification

CPR,AED, and First Aid Certified

Model, Bodybuilder and caregiver.

  • print modeling
  • weight lifting
  • Compassionate and dedicated caregiver with 7 years of experience providing exceptional care to elderly, and those with disability patients.

Languages

oromo
Native or Bilingual
English
Full Professional

Timeline

Brand Ambassador

11.2022 - 03.2023

Sales Associate

Zara
03.2017 - 08.2019

Sales Assistant

Tjmax
10.2013 - 01.2016

Bachelor of Science - Marketing

Metropolitan State University

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Sefia Dedefo