Sefulusene Sivao
Renton,WA
Summary
Dedicated delivery driver with strong customer service skills and a focus on problem-solving. Committed to ensuring timely deliveries and maintaining customer satisfaction through attention to detail and teamwork.
Overview
12
12
years of professional experience
Work History
Delivery Driver/Customer Service Representative
New System
Kent, Washington
08.2022 - Current
- Delivered packages to customers efficiently and accurately across designated routes.
- Assisted customers with package handling and addressed any delivery inquiries promptly.
- Transported and safely delivered items to prevent damage or loss.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Loaded and unloaded packages, ensuring secure transport during deliveries.
- Performed pre-trip inspections of delivery vehicles according to company guidelines.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Loader and Unloader
Delta Air Lines, Inc.
SeaTac, Washington
04.2022 - 07.2022
- Unloaded baggage and freight from incoming flights efficiently.
- Loaded cargo onto aircraft using forklifts and hand trucks.
- Inspected cargo for damage and ensured compliance with safety standards.
- Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
- Organized and secured cargo in designated areas for easy access.
- Maintained a safe work environment by adhering to all safety regulations and policies.
Delivery Driver
HD Supply Facilities Maintenance
Kent, Washington
03.2015 - 02.2022
- Delivered products efficiently to various facilities across assigned routes.
- Transported and safely delivered items to prevent damage or loss.
- Verified delivery schedules and ensured timely arrival of goods.
- Verified accuracy of items loaded onto truck against shipping documents.
- Maintained accurate records of deliveries and customer interactions.
- Assisted warehouse personnel in packing orders.
Education
High School Diploma -
James A. Weiden
Ione, CA04-1999
Skills
- Delivery management
- Route optimization
- Forklift operation
- Vehicle inspection
- Safety compliance
- Recordkeeping
- Inventory management
- Customer service
- Problem solving
- Teamwork and collaboration
Timeline
Delivery Driver/Customer Service Representative
New System
08.2022 - Current
Loader and Unloader
Delta Air Lines, Inc.
04.2022 - 07.2022
Delivery Driver
HD Supply Facilities Maintenance
03.2015 - 02.2022
High School Diploma -
James A. Weiden