Segundo Manuel Caguana
Elizabeth
Summary
Dependable food runner successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration.Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Event Assistant
Legacy Records
10.2024 - Current
- Performed event coordination for larger parties and gatherings.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Trained new employees in proper theater procedures and policies to achieve employee efficiency.
Expo Runner
Mercado Little Spain
03.2023 - 12.2024
- Communicated food orders to chefs to execute priorities and special requests.
- Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
- Served food at proper temperature to meet safety standards.
- Delivered food orders from kitchen to customers' tables.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Food Runner
Il Punto
09.2017 - 02.2023
- Greeted customers and provided outstanding customer service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Assisted with bussing tables and cleaning up spills.
- Assisted wait staff with timely food delivery and guest requests.
- Established rapport with customers by providing friendly and attentive service.
Education
High School Diploma -
Flushing High School
Flushing, NY06-2012
Skills
- Food station setup
- Stress tolerance
- High volume dining
- Dining area maintenance
- Event setup and breakdown
- Time management
- Flexible schedule
- Dining customer service
- Fluent in Spanish
- Task prioritization
- Positive attitude
- Cleaning and sanitizing
Timeline
Event Assistant
Legacy Records
10.2024 - Current
Expo Runner
Mercado Little Spain
03.2023 - 12.2024
Food Runner
Il Punto
09.2017 - 02.2023
High School Diploma -
Flushing High School
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