Sehrish Zaman
BROOKLYN,NY
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Council of People Organization
05.2022 - 10.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Office Assistant
Dr Abdul Wahid
04.2021 - 11.2021
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Education
Bachelor Of Business Administration - Finance
University of Lahore
Lahore 10.2020
Skills
- Recordkeeping
- Leadership
- Public speaking
- Problem-solving
- Attention to detail
- Written communication
- Analytical thinking
- Customer relations
- Team building
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Affiliations
- Sports
- Volunteering
- Creative and performing arts
- Event planning and coordination
Certification
- Project management
- Excel certification
- MS certification
- Digital Marketing
Timeline
Front Desk Receptionist
Council of People Organization
05.2022 - 10.2022
Office Assistant
Dr Abdul Wahid
04.2021 - 11.2021
Bachelor Of Business Administration - Finance
University of Lahore
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