Seiana Mae Ann Nedlic
CnB Scoop
Killeen,TX
3
years of professional experience
Offering strong communication skills and natural ability to connect with people, eager to learn and develop in aviation environment. Brings understanding of hospitality and customer service principles, ready to use and develop conflict resolution and multitasking skills.
Work History
Barista
3 Months- Greeted guests promptly and delivered friendly service to support positive customer experiences.
- Prepared specialty beverages and food items following café recipes and quality standards.
- Operated espresso machines, grinders, and POS systems with accuracy during busy service periods.
- Maintained clean, organized workstations while following food safety and sanitation procedures.
Bartender
6 Months- Prepared beer and wine following Marriott brand standards and drink recipes
- Prepared cocktails, beer, and wine following Marriott brand standards and drink recipes
- Verified guest identification and monitored alcohol service to support responsible beverage compliance
- Operated POS system to process orders, payments, and accurate transaction records
Front Desk
6 Months- Processed tax exempt forms for military, business owners, teachers etc., while efficiently checking in over 100 guests.
- Learned about Marriott’s computer FOSSE system within a month of being hired; company launched two new systems called SPOG and STAY. Retained and new information.
- Ensured guest safety by demonstrating emergency procedures and verifying compliance when fire alarm occurred,
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
On-Air (Radio)
9 Months- Delivered live scripted and unscripted segments with clear communication
- Strengthened professional verbal communication and public-facing skills
- Scheduled meetings and events efficiently, timing, and adherence to station guidelines
Food Truck Part Time Crew Member
9 Months- Provided professional customer service to a diverse customer base
- Handled cash transactions accurately and responsibly
- Worked efficiently in a fast-paced, high-volume environment
- Collaborated with team members to ensure smooth daily operations
Education
Bachelor of Arts - Communication
Division 1 Rugby Student Athlete
Skills
Food and beverage service
Customer service
Event setup
Beverage preparation
Emergency management
Calm under pressure
Cultural awareness
Timeline
Barista
CnB Scoop
07.2026 - CurrentRead More
Bartender
Courtyard by Marriott
01.2026 - 07.2026Read More
Front Desk
Courtyard Marriott
01.2026 - 07.2026Read More
On-Air (Radio)
Emmitsburg Radio Station
08.2023 - 05.2024Read More
Food Truck Part Time Crew Member
Frederick, Maryland
08.2023 - 05.2024Read More
Mount St. Mary’s University
Bachelor of Arts from Communication
Read More