Generate regular reports on patient demographics, appointment scheduling, and resource utilization for mental health practice improvement.
Played a pivotal role in reducing patient appointment scheduling errors by 34% through data-driven process improvements, resulting in improved patient satisfaction.
Oversee insurance billing and claims processing, reducing errors by 26% and improving reimbursement rates by 20%, resulting in increased revenue for the practice.
Prepare and deliver monthly data-driven presentations to management, leading to an increase in the number of data-informed decisions by 66%.
Collaborate with clinicians and administrative staff to collect and analyze data relevant to patient care and practice operations.
Data Analyst
Dominion Elets Corporation
06.2021 - 12.2022
Collaborated with clients to gather tax-related data, playing a pivotal role in reducing tax return errors by 36% through data-driven process improvements and addressing client queries and concerns with a 92% satisfaction rate, resulting in improved client retention.
Presented data-driven insights that led to an increase in tax savings for clients, resulting in a 20% rise in client referrals and new business.
Ensured that all tax data handled was compliant with relevant tax laws, resulting in zero legal disputes or issues during tenure.
Data Analyst
INOVA Fairfax Hospital
10.2019 - 02.2021
Worked closely with medical teams to collect and organize data for research projects, providing data-driven insights that contributed to the development of evidence-based medical practices.
Utilized Python to extract, transform, and load healthcare data from various sources, ensuring data accuracy and consistency.
Conducted regular data quality assessments to identify and rectify errors or inconsistencies in healthcare records, improving data accuracy and reliability.
Run proficient command of SQL coding and advanced Microsoft Excel skills, including creating and using complex formulas and manipulating large datasets.
Clinical Ambassador
INOVA Fairfax Hospital
08.2017 - 09.2019
Compiled and maintained patient demographic data, ensuring accuracy and completeness.
Ensured compliance with healthcare regulations by meticulously handling and protecting sensitive patient information.
Facilitated communication between departments to ensure accurate and consistent data reporting.