Seini Pahulu
Barrow
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Medical Records Clerk
North Slope Borough
Barrow
10.2025 - Current
- Retrieved patient medical records in response to requests from authorized personnel.
- Managed patient records and ensured confidentiality compliance.
- Tracked and processed release of information requests to maintain compliance with regulations.
- Processed incoming patient information and updated databases.
- Organized medical files to ensure timely retrieval and secure storage.
- Revised patient files to include current medical information.
- Pulled patient charts in preparation for upcoming appointments to support healthcare staff.
Temp Medical Records Office Specialist
North Slope Borough
Barrow
07.2025 - 10.2025
- Coordinated meetings and scheduled appointments to support staff and management teams' workflow.
- Organized and maintained office files, records, and documents.
- Organized and maintained filing systems to enhance document retrieval efficiency.
- Completed data entry tasks accurately and efficiently utilizing various software programs.
- Answered and directed incoming calls, ensuring clients reached appropriate personnel promptly.
- Directed clients and guests to correct departments, rooms, and staff members.
Scanning Specialist
Arctic Slope Native Association
Barrow
04.2022 - 04.2025
- Scheduled appointments, managed patient records and updated medical histories.
- Prepared and maintained accurate medical charts for each patient visit.
- Gathered accurate insurance data to facilitate timely billing.
- Scheduled and confirmed patient appointments and consultations.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Coordinated multiple tasks while delivering high-quality customer service in a fast-paced office.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
Family Advocate
Native Village Of Barrow
Barrow
08.2020 - 10.2021
- Advocated for clients' rights in court proceedings and meetings with government agencies.
- Coordinated referrals for mental health services and other specialized services.
- Delivered case management services to empower families in crisis.
- Fostered trusting relationships with clients through consistent support and regular communication.
- Conducted comprehensive home visits and maintained ongoing contact with families to ensure adherence to agency policies.
- Conducted home visits and assessments to evaluate family dynamics.
Customer Service Agent
Ravn Alaska
Barrow
02.2017 - 04.2020
- Resolved customer complaints, enhancing overall customer experience.
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
- Provided product information to customers in a timely manner.
- Processed refunds, returns, exchanges, and order cancellations to uphold company policy and ensure customer satisfaction.
- Advised customers on purchasing decisions to align with their individual needs and preferences.
- Tracked orders from placement to delivery using internal systems.
Assistant
ASNA
Barrow
03.2016 - 07.2016
- Organized and maintained efficient filing systems for documents and records to support easy retrieval.
- Assisted in preparing reports, presentations, and correspondence to facilitate informed decision-making.
- Greeted visitors, clients, and guests, ensuring a welcoming and professional environment.
- Assisted organizational efforts by filing, entering data and answering phones.
- Answered incoming calls and recorded accurate messages.
- Scanned documents using high-speed scanners for digital archiving purposes.
- Secured confidential materials in locked storage according to company protocols.
Beach Rental Sales Agent
1-800-Snorkel
Maui
09.2015 - 02.2016
- Assisted customers in selecting rental items that met their needs, budget, and preferences.
- Greeted customers, delivering exceptional service to enhance customer satisfaction.
- Resolved customer complaints effectively, improving overall customer experience.
- Responded effectively to customer questions and inquiries and provided information regarding products.
- Processed rentals and collected associated payments.
- Collected payments and recorded transactions accurately to ensure seamless operations.
Front Desk Receptionist
Barrow High School
Barrow
11.2014 - 03.2015
- Welcomed customers with a warm greeting, creating a positive first impression.
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages.
- Maintained organized reception area, ensuring prompt attention for all guests to enhance their experience.
Education
High School Diploma -
Edward C Reed High School
Sparks, NV05-2015
Skills
- Data Entry Accuracy
- Data entry
- File Management
- Scheduling
- Organization
- Time management
- Customer Service
Education and Training
other
Languages
Tonga
Timeline
Medical Records Clerk
North Slope Borough
10.2025 - Current
Temp Medical Records Office Specialist
North Slope Borough
07.2025 - 10.2025
Scanning Specialist
Arctic Slope Native Association
04.2022 - 04.2025
Family Advocate
Native Village Of Barrow
08.2020 - 10.2021
Customer Service Agent
Ravn Alaska
02.2017 - 04.2020
Assistant
ASNA
03.2016 - 07.2016
Beach Rental Sales Agent
1-800-Snorkel
09.2015 - 02.2016
Front Desk Receptionist
Barrow High School
11.2014 - 03.2015
High School Diploma -
Edward C Reed High School