Summary
Overview
Work History
Education
Skills
Timeline
Generic

SeiOriana Sea

Killeen,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports. Resident Assistant with experience in leadership and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, event planning and mediation. Positive attitude, excellent behavior and perfect role model for campus residents.

Overview

6
6
years of professional experience

Work History

Team Leader Manager/Team Trainer

Triple Impact Connections
Killeen, TX
08.2024 - Current
  • Mentored junior staff to enhance their skills and performance.
  • Implemented process improvements to increase operational efficiency.
  • Resolved team conflicts by facilitating open discussions and solutions.
  • Provided guidance, coaching, and feedback to team members.
  • Created and maintained a positive work environment for employees.
  • Assigned and monitored daily tasks for team members.
  • Ensured compliance with company policies and regulations.
  • Identified areas where teams could improve their skillset.

Claim Specialist

Tripe Impact Connections
Killeen, TX
12.2023 - 08.2024
  • Reviewed incoming claims for accuracy and completeness in accordance with policy provisions.
  • Provided excellent customer service throughout the entire claims process.
  • Developed effective relationships with customers through communication via phone or email.

Warehouse Worker

Amazon
Lacey, WA
06.2022 - 11.2023
  • Organized warehouse space for efficient storage of products.
  • Maintained stock levels in accordance with company policies.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated scanners, computers, and other equipment to track orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.

Resident Assistant

Saint Martin's University
Lacey, WA
08.2022 - 05.2023
  • Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
  • Assisted students with problem resolution through mediation and conflict management techniques.
  • Educated residents on university policies and procedures related to residential living.
  • Collaborated with Resident Directors on programming initiatives for the residence hall.
  • Maintained accurate records of incidents that occurred in the residence hall.
  • Enforced University policies while maintaining an atmosphere conducive to learning.

Office Assistant

Saint Martin's University
Lacey, WA
09.2019 - 05.2022
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Education

High School Diploma -

Franklin Pierce High School
Tacoma, WA
06.2019

Associate of Arts -

Tacoma Community College
Tacoma, WA
05.2019

Skills

  • Ambulation Assistance
  • Student Advisory
  • Patient Assessments
  • Ethical Standards
  • Student Engagement
  • Time Management
  • Mediation
  • Resolution-Oriented

Timeline

Team Leader Manager/Team Trainer

Triple Impact Connections
08.2024 - Current

Claim Specialist

Tripe Impact Connections
12.2023 - 08.2024

Resident Assistant

Saint Martin's University
08.2022 - 05.2023

Warehouse Worker

Amazon
06.2022 - 11.2023

Office Assistant

Saint Martin's University
09.2019 - 05.2022

High School Diploma -

Franklin Pierce High School

Associate of Arts -

Tacoma Community College