Summary
Overview
Work History
Education
Skills
Timeline
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Sekerra Staples

Duquesne,PA

Summary

A dedicated cosmetology professional prepared to bring extensive teaching experience to new role. Known for effectively training students in diverse cosmetology skills and fostering positive learning atmosphere. Highly reliable team player with strong focus on achieving educational goals and adapting to changing classroom needs. Expertise in instructional techniques and student engagement.

Management professional with proven track record in salon operations and customer satisfaction. Known for team collaboration and achieving results, seamlessly adapting to changing client needs. Expertise in staff management, inventory control, and customer service excellence.

Overview

17
17
years of professional experience

Work History

Transit Bus Operator

Pittsburgh Regional Transit
06.2023 - Current
  • Operated transit buses safely, adhering to strict schedules and traffic regulations.
  • Monitored passenger safety, assisting with boarding and alighting procedures.
  • Conducted pre-trip inspections to ensure bus functionality and compliance with safety standards.
  • Communicated effectively with dispatch regarding route changes and service delays.
  • Responded promptly to passenger inquiries, fostering a positive and informative riding experience.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.

Owner/Operator

Gemini Body Bar Spa
03.2018 - Current
  • Managed daily operations, ensuring efficient workflow and high-quality service delivery.
  • Provides noninvasive skin and body services
  • Developed marketing strategies to enhance brand visibility and customer engagement.
  • Streamlined inventory management processes, reducing waste and improving stock accuracy.
  • Trained and mentored staff on operational procedures and customer service excellence.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Maintained cleanliness and organization of spa facilities to enhance guest experience.
  • Provided exceptional customer service, addressing client inquiries and ensuring satisfaction.

Cosmetology Instructor

Steel Center CTE
07.2020 - 05.2022
  • Developed and implemented curriculum for cosmetology students, enhancing practical skills and theoretical knowledge.
  • Facilitated hands-on training sessions, ensuring students mastered techniques in hair, skin, and nail care.
  • Evaluated student performance through assessments and feedback, promoting continuous improvement in skill development.
  • Mentored aspiring cosmetologists, providing guidance on industry best practices and professional standards.
  • Maintained compliance with state regulations and safety protocols within the training environment.
  • Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
  • Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
  • Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.

Field Liason

Goodwill
06.2020 - 09.2020
  • Facilitated communication between field teams and management to enhance operational efficiency.
  • Coordinated logistics for on-site training sessions, ensuring resource availability and participant engagement.
  • Analyzed field data to identify trends, providing insights for strategic decision-making processes.
  • Developed and maintained relationships with local stakeholders, fostering collaboration and support for initiatives.
  • Oversaw project timelines and deliverables, ensuring alignment with organizational goals and deadlines.
  • Implemented feedback mechanisms to gather input from field staff, driving continuous improvement in operations.
  • Established a network of valuable contacts within the field, facilitating collaboration opportunities and promoting information sharing.
  • Promoted a culture of safety by consistently enforcing company policies and regulations, resulting in reduced workplace incidents.

Salon Manager

Mirror Image Unisex Salon
02.2009 - 10.2017
  • Supervised daily salon operations, ensuring compliance with health and safety standards.
  • Trained and mentored junior stylists, promoting skill development and service consistency.
  • Implemented inventory management systems, optimizing product availability and reducing waste.
  • Developed marketing strategies to enhance salon visibility and attract new clients.
  • Conducted performance evaluations, providing constructive feedback to improve staff efficiency.
  • Managed scheduling and appointment systems, maximizing client satisfaction and retention rates.
  • Fostered a positive team environment, encouraging collaboration and high morale among staff members.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Education

Cosmetology

Steel Center
West Mifflin, PA

High School Diploma - Academics

West Mifflin Area High School
West Mifflin, PA

Skills

  • Professional ethics
  • Multicultural sensitivity
  • Licensed cosmetologist
  • Teamwork and collaboration
  • Business administration instruction
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Effective communication
  • Adaptability and flexibility
  • Decision-making

Timeline

Transit Bus Operator

Pittsburgh Regional Transit
06.2023 - Current

Cosmetology Instructor

Steel Center CTE
07.2020 - 05.2022

Field Liason

Goodwill
06.2020 - 09.2020

Owner/Operator

Gemini Body Bar Spa
03.2018 - Current

Salon Manager

Mirror Image Unisex Salon
02.2009 - 10.2017

Cosmetology

Steel Center

High School Diploma - Academics

West Mifflin Area High School

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