Summary
Overview
Work History
Education
Skills
Timeline
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Sekhandar Jagdeo

South Ozone Park,Select One

Summary

I'm very experienced and comfortable when it comes to working with people, I was a team member at Jamba Juice where I was known for my strong work ethic and rarely missing any days of work. I'm currently the head of the food runners department at my current job, I divide and assign work for my coworkers and I report any problems they may have to my managers and we resolve it together. I finished 2 years of college at BMCC as a psychology major before transferring to Queens college.

Overview

8
8
years of professional experience

Work History

Server

Katsuya
New York, NY
11.2022 - 06.2024
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Administrative Assistant

Del Friscos Restaurant Group
New York, New York, New York
01.2019 - 11.2022
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Scheduled appointments between clients and customers and internal staff members.
  • Developed project plans for various tasks assigned by upper management.

Team Member

Jamba Juice
New York, New York, New York
12.2016 - 12.2018
  • Trained new employees
  • Cleaned and sanitized work areas between runs using a mop, broom and floor cleaning equipment.
  • Rotated through series of 5 different stations each 30 minutes-1 hr based on team needs.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Looked for ways to go above and beyond job requirements.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Picked up and moved boxes weighing 30+ pounds.

Education

Associate of Arts - Psychology

Borough of Manhattan Community College of The City University of New York
New York, NY
06.2019

Some College (No Degree) -

Queens College of The City University of New York
Flushing, NY

Skills

  • Cleaning and sanitizing methods
  • Serving staff support
  • Guest service
  • Problem resolution
  • Good Leadership
  • Strong work ethic

Timeline

Server

Katsuya
11.2022 - 06.2024

Administrative Assistant

Del Friscos Restaurant Group
01.2019 - 11.2022

Team Member

Jamba Juice
12.2016 - 12.2018

Associate of Arts - Psychology

Borough of Manhattan Community College of The City University of New York

Some College (No Degree) -

Queens College of The City University of New York

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Sekhandar Jagdeo