Compassionate Case Manager experienced in Social Services. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager
Harvard Community Services Center
Cleveland, OH
02.2022 - Current
Developed and implemented comprehensive case management plans to address client needs and goals.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Support families through the unification and reunification process.
Utilization Review Coordinator
ELEVATE HEALTHCARE LLC.
Dallas, TX
01.2021 - 02.2022
Increased efficiency of the utilization review process through regular communication with insurance companies for timely authorizations.
Enhanced patient care quality by conducting thorough utilization reviews and coordinating with healthcare providers.
Supported positive working relationships between physicians, nursing staff, and other healthcare professionals through clear communication and collaboration on patient-centered goals.
Unaccompanied Refugee Minor (URM) Case Manager
CATHOLIC CHARITIES DALLAS
Dallas, TX
12.2019 - 12.2021
Provides case management services to refugees and other displaced persons to include coordination of housing, orientation/client education, and other basic needs.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.