Bobby Cyril
Saint Petersburg
Summary
Analytical and detail-oriented professional transitioning into Information Technology with a strong foundation in data systems management, technical documentation, and cross-functional team support. Over a decade of experience optimizing workflows, implementing digital solutions, and maintaining compliance-driven records in healthcare and nonprofit settings. Skilled at troubleshooting, process improvement, and leveraging technology to enhance organizational performance.
Overview
10
10
years of professional experience
Work History
Case Manager
Operation New Hope
St. Petersburg
07.2024 - Current
- Utilized case management software to track client progress, ensuring data accuracy and secure records management.
- Coordinated digital communication systems to streamline referrals to housing, employment, and healthcare resources.
- Applied problem-solving and technology-based tools to improve client service efficiency.
Lead Youth Mentor / Behavioral Health Specialist
Stress and Anxiety Center
Daytona Beach
03.2017 - 12.2022
- Delivered technology-assisted workshops and tracked participant progress using digital tools.
- Supported program data collection, reporting, and outcome evaluation through electronic systems.
Program Supervisor / Case Management Supervisor
Easterseals Autism Center of Excellence
Daytona Beach
01.2021 - 03.2022
- Oversaw electronic case records and ensured compliance with data privacy regulations.
- Provided staff training on software usage, documentation accuracy, and IT-related protocols.
- Partnered with external agencies to integrate digital systems and enhance service delivery.
Targeted Case Coordinator
Halifax Behavioral Services
Daytona Beach
10.2015 - 12.2020
- Maintained electronic documentation for case tracking and outcomes reporting.
- Coordinated IT-based communication between schools, courts, and service agencies.
Department Coordinator / Supervisor – Psychiatric Department
Halifax Medical Center
Daytona Beach
02.2017 - 10.2020
- Developed and managed data systems to improve efficiency of psychiatric unit operations.
- Supervised clerical staff in electronic records management, software navigation, and secure data entry.
- Managed payroll processing systems and ensured database integrity and compliance.
- Oversaw inventory and ordering systems using technology-based solutions.
Education
Bachelor of Science - Biology & Psychology
Bethune-Cookman University
Daytona Beach, FLSkills
- Technical Support & Troubleshooting
- Data Systems Development & Management
- IT Project Coordination
- Software & Hardware Installation
- Documentation & Reporting
- End-User Training & Support
- Cybersecurity Awareness & HIPAA Compliance
- Microsoft Office Suite
- Windows OS
- Basic Networking
- case management software
- data privacy compliance
- electronic records management
- service coordination
- team leadership
Additional Licenses
- Certified Behavioral Health Case Manager Supervisor
- Certified Case Manager
- Basic Life Support (BLS) Certification
- CDL Class A License (Hazmat & Air Brake Endorsements)
Certifications And Technical Skills
- CompTIA IT Fundamentals (in progress or planned)
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Case Documentation Software
- Crisis De-escalation Tools
- Data & Impact Reporting
- HIPAA Compliance Training
- Bilingual: English & Haitian Creole
Timeline
Case Manager
Operation New Hope
07.2024 - Current
Program Supervisor / Case Management Supervisor
Easterseals Autism Center of Excellence
01.2021 - 03.2022
Lead Youth Mentor / Behavioral Health Specialist
Stress and Anxiety Center
03.2017 - 12.2022
Department Coordinator / Supervisor – Psychiatric Department
Halifax Medical Center
02.2017 - 10.2020
Targeted Case Coordinator
Halifax Behavioral Services
10.2015 - 12.2020
Bachelor of Science - Biology & Psychology
Bethune-Cookman University