Sharai Conde
Englewood,CO
Summary
Cybersecurity professional with a strong foundation in information security and data analysis. Proven ability to manage sensitive information while ensuring compliance with established procedures. Excellent problem-solving and communication skills facilitate effective collaboration in government and law enforcement environments.
Overview
1
1
Language
3
3
years of professional experience
Work History
Case Manager
CORECIVIC
08.2025 - Current
- Identified problems, evaluated information, and determined appropriate next steps within established procedures.
- Maintained electronic records and documentation of confidential information, ensuring compliance with established procedures.
- Used computer systems and software applications to document activities, maintain records, communicate information, and complete daily responsibilities.
- Managed multiple priorities, ensuring accuracy and timeliness while paying attention to detail.
- Provided professional customer service and clear communication in response to questions and requests.
Student Volunteer (Term Limited)
Homeland Security Investigations
Greenwood Village, Colorado
10.2024 - 05.2025
- Conducted research and organized data to support documentation for investigative activities.
- Evaluated information to identify relevant details through analytical problem-solving skills.
- Managed sensitive information while adhering to information security and privacy practices.
- Ensured confidentiality and attention to detail within federal law enforcement procedures.
Youth Corrections Intern (Term Limited)
COLORADO DEPARTMENT OF HUMAN SERVICES
06.2024 - 12.2024
- Maintained accurate records while assisting with administrative and information management tasks to ensure operational efficiency.
- Collaborated with staff to obtain, organize, and convey information effectively, enhancing team communication.
- Supported structured government environment through strict adherence to confidentiality, documentation standards, and professional communication.
Sex Offender Registry Intern (Term Limited)
COLORADO DEPARTMENT OF PUBLIC SAFETY
01.2024 - 09.2024
- Handled sensitive criminal justice information in state government, ensuring accuracy, confidentiality, and adherence to procedural compliance.
- Reviewed records for accuracy, identifying and addressing discrepancies to maintain data integrity.
- Used computer-based systems to research, enter, review, and organize information.
- Managed documentation while coordinating multiple assignments and meeting deadlines.
Education
Master of Science - Cybersecurity
Metropolitan State University of Denver
890 Auraria Parkway, Denver, CO 8020412-2025
Bachelor of Science - Criminal Justice, Minor in Political Science
Metropolitan State University of Denver
Denver, CO08-2024
Skills
- Professional: Customer Service, Problem Solving, Communication, Confidential Information Handling, Cross-Functional Collaboration
- IT Support: Desktop Support, End-User Support, Hardware & Peripheral Support, Software Installation & Configuration, Workstation Setup, Troubleshooting techniques
- IT Operations: Technical Documentation, Ticket Documentation, Inventory & Asset Management Concepts, Incident Management Concepts, ITIL Fundamentals
- Security: Access Control, Incident Response, Risk Assessment, Information Security, Security Information and Event Management Concepts
- Data analysis
- Networking: TCP/IP, Domain Name System, Virtual Private Network Fundamentals, Network Troubleshooting
- Microsoft: Microsoft 365, Active Directory, PowerShell fundamentals
- Operating Systems: Windows 10/11, Linux, macOS familiarity
- Tools: Wireshark, VirtualBox
- Information security
- Effective communication
- Problem identification
- Research skills
- Team collaboration
- Documentation proficiency
- Stakeholder collaboration
- Ethical judgment
Personal Information
Driving License: Valid Driver's License
Languages
Spanish
Native/ Bilingual
Timeline
Case Manager
CORECIVIC
08.2025 - Current
Student Volunteer (Term Limited)
Homeland Security Investigations
10.2024 - 05.2025
Youth Corrections Intern (Term Limited)
COLORADO DEPARTMENT OF HUMAN SERVICES
06.2024 - 12.2024
Sex Offender Registry Intern (Term Limited)
COLORADO DEPARTMENT OF PUBLIC SAFETY
01.2024 - 09.2024
Master of Science - Cybersecurity
Metropolitan State University of Denver
Bachelor of Science - Criminal Justice, Minor in Political Science
Metropolitan State University of Denver