Selah Gomez
La Quinta,USA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Teller
Wells Fargo
Palm Desert
03.2023 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Answered customer inquiries regarding bank products and services.
- Explained account information to customers in detail as needed.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Built and maintained client relationships through quality, personalized interactions.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Lead Cashier
Ulta Beauty
La Quinta, USA
08.2021 - 03.2023
- Educated employees on register use, merchandising and customer service
- Assisted customers by answering questions and fulfilling requests
- Helped customers complete purchases, locate items and join reward programs
- Built effective training and coaching strategies to optimize team performance
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
- Completed physical inventory counts each month
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment
- Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience
- Processed returns and exchanges efficiently while adhering to company policies.
- Balanced the daily tills at end of shift and prepared bank deposits for pick up.
Brand Ambassador
Hollister.Co
Palm Desert, USA
09.2020 - 04.2022
- Showed understanding of customer's personal style and preferences when offering product advice
- Engaged, educated and befriended customers to deliver amazing shopping experience
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store
- Completed floorsets, filled floor and rang up customers
Education
High School -
Indio High School
05.2021
Skills
- Dependable
- Responsible
- Planning and Coordination
- Multitasking Abilities
- Critical Thinking
- Exceptional customer service
- Strong Work Ethic
- Bilingual in Spanish and English
Languages
Spanish, Native or Bilingual
Timeline
Teller
Wells Fargo
03.2023 - Current
Lead Cashier
Ulta Beauty
08.2021 - 03.2023
Brand Ambassador
Hollister.Co
09.2020 - 04.2022
High School -
Indio High School