Selah Mullins
Etowah,TN
Summary
Energetic customer service and retail associate with established proficiency in customer service, time management, and problem-solving. Committed to enhancing the customer experience and ensuring operational efficiency.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Athens, TN
12.2024 - Current
- Prepared high-quality beverages following established recipes and presentation standards.
- Provided exceptional customer service, ensuring a welcoming environment for all guests.
- Operated espresso machines and other equipment with precision to maintain beverage quality.
- Managed inventory levels, restocking supplies to ensure efficient operations during peak hours.
- Maintained regular and consistent attendance and punctuality.
- Used POS system to accurately enter orders and process payments.
Sales Associate
Shoe Dept
Athens, TN
05.2024 - 11.2024
- Assisted customers in selecting footwear based on preferences and fit
- Processed sales transactions efficiently using point-of-sale system
- Maintained organized merchandise displays to enhance shopping experience
- Provided product knowledge and recommendations to maximize customer satisfaction
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Scanning Coordinator
Ingles Supermarket
Athens, TN
11.2023 - 05.2024
- Coordinated inventory management processes to ensure accurate product scanning and availability.
- Developed workflows that improved scanning efficiency and reduced errors.
- Analyzed scanning data to identify trends and support inventory replenishment decisions.
- Improved communication with store management by consistently providing accurate and timely reports on inventory discrepancies and pricing updates.
- Enhanced inventory accuracy by diligently scanning and updating product information in the system.
- Ensured customer satisfaction with accurate pricing by regularly auditing shelf tags and updating prices as needed.
Retail Sales Associate
Rue 21
Athens, TN
10.2022 - 09.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store appearance through effective merchandising and inventory organization.
- Processed transactions accurately using point-of-sale systems to ensure smooth operations.
- Trained new associates on store policies, procedures, and customer service standards.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Collaborated with team members to achieve sales goals and optimize stock levels.
- Implemented promotional displays to drive foot traffic and boost sales performance.
- Monitored inventory levels and assisted in restocking items to maintain product availability.
- Helped customers complete purchases, locate items, and join reward programs.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
Business
Cleveland State Community College
Cleveland, Tennessee, TNHigh School Diploma -
Penn Foster High School
Scranton, PA01-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Cash handling
- POS systems
- Adaptive and creative
- Problem-solving
Timeline
Barista
Starbucks
12.2024 - Current
Sales Associate
Shoe Dept
05.2024 - 11.2024
Scanning Coordinator
Ingles Supermarket
11.2023 - 05.2024
Retail Sales Associate
Rue 21
10.2022 - 09.2023
Business
Cleveland State Community College
High School Diploma -
Penn Foster High School