Selan Hicho
Daly City,CA
Summary
Experienced Security Manager and Loss Prevention professional with over 15 years of experience in customer service, venue security, team leadership, and incident management. Proven ability to maintain safe environments in high-volume nightlife and retail settings while providing excellent customer service. Skilled in managing security teams, scheduling staff, monitoring surveillance systems, checking IDs, handling line control, completing detailed incident reports, and responding calmly to high-pressure situations. Strong background in conflict resolution, de-escalation, and protecting customers, staff, and company assets. Reliable, professional, and experienced working in fast-paced environments requiring strong communication and attention to detail.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Security Manager
Cat Club SF
San Francisco, USA
07.2009 - Current
- Customer Service
- Provide Security
- Manage Security Team
- Scheduling
- Monitor Security Cameras
- Filling Out Reports
- Set up
- Checking IDs
- Crowd Control
Security Manager
The Riptide SF
San Francisco, USA
07.2014 - 08.2026
- Customer Service
- Checking IDs
- Provide Security
- Manage Security Team
- Scheduling
- Filling Out Reports Set
- Crowd Control
High Risk Greeter
Walgreens
San Francisco, USA
10.2010 - 09.2013
- Customer Service
- Loss prevention
- Provide Security
- Filling Out Reports
- Monitor Security Cameras
- Crowd Control
Education
High school diploma -
J. E. Mc Ateer
San Francisco, CASkills
- Microsoft Word
- Conflict management
- Supervising experience
- Interviewing
- Analysis skills
- Microsoft Outlook
- Administrative experience
- Security
- Data entry
- Customer service
- Loss prevention
- Time management
- Computer literacy
- Leadership
- Organizational skills
- Training & development
- Management
- Typing
- Microsoft Office
- Windows
- Communication skills
- Computer skills
Certification
- Guard Card
- Driver's License
Timeline
Security Manager
The Riptide SF
07.2014 - 08.2026
High Risk Greeter
Walgreens
10.2010 - 09.2013
Security Manager
Cat Club SF
07.2009 - Current
High school diploma -
J. E. Mc Ateer