Selena Bernal
Washington Terrace
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Supervisor, Customer Service
AMC Theatres
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the theatre and guest
- Provided customer service and was involved in training new team members to ensure company expectations were to exceed
- Offered strong customer service skills, keeping customers satisfied when a concern would come up to ensure we keep a loyal guest
- Safe cash handling numerous times throughout the shift
- Ensured we had proper inventory for the week for concessions and bar
- Scheduling every week according to payroll available.
Customer Care Representative
UHUAL MOVING & STORAGE
12.2018 - 08.2024
- Executed company policies, procedures, and safety standards to ensure customer's move would operate smoothly
- Worked alongside reservations and warehouse department to keep equipment in working conditions and adequate inventory.
- Delivered prompt service to prioritize customer needs.
- Trained new personnel regarding company operations, policies and services.
- Worked alongside warehouse personnel to ensure inventory was in great condition
- Used hand tools to have equipment meet operable standards
- Made sure my company vehicle met DOT regulations
Armored Guard
Cashman Services
09.2024 - 03.2025
- Upheld company reputation by displaying professionalism, integrity, and dedication in all aspects of the job role.
- Contributed to a positive work environment through strong teamwork skills, assisting coworkers whenever possible or needed.
- Ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
AM Transportation Supervisor
Cashman Services
03.2025 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved working conditions for employees and fostered work environment that maximized employee morale and engagement.
Education
High School Diploma -
Saddleback High School
Santa Ana, CA06-2013
Skills
- Goal oriented
- Customer service
- Conflict resolution
- Attention to detail
Timeline
AM Transportation Supervisor
Cashman Services
03.2025 - Current
Armored Guard
Cashman Services
09.2024 - 03.2025
Customer Care Representative
UHUAL MOVING & STORAGE
12.2018 - 08.2024
Supervisor, Customer Service
AMC Theatres
High School Diploma -
Saddleback High School