Selena Cooper
Ames,IA
Summary
Proven leader in aquatic management, adept at supply management and fostering ethical awareness, significantly enhanced customer satisfaction at the City of Indianola. Skilled in health and safety compliance, demonstrated through rigorous safety auditing and staff training. Excelled in project leadership and time management, ensuring efficient operations and adherence to health regulations.
Overview
2
2
years of professional experience
Work History
Pool Manager
City of Indianola
04.2023 - 08.2024
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
Lifeguard
Ymca Of Greater Des Moines
08.2022 - 07.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Statistics
Iowa State University
Ames, IA05.2027
High School Diploma -
Indianola High School
Indianola05.2023
Skills
- Supply Management
- Chemicals handling
- Health and safety compliance
- Safety Auditing
- Mathematics
- Computer Handling
- Time Management
- Project Leadership
- Ethical Awareness
Timeline
Pool Manager
City of Indianola
04.2023 - 08.2024
Lifeguard
Ymca Of Greater Des Moines
08.2022 - 07.2024
Bachelor of Science - Statistics
Iowa State University
High School Diploma -
Indianola High School
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