Selena Covington

• Facilitated timely access to appropriate healthcare services by assessing patient needs and coordinating referrals to specialists.
• Supported interdisciplinary collaboration by coordinating appointments, procedures, and consultations for patients under multiple providers'' care.
• Reviewed ICD codes on referrals to ensure diagnostic accuracy and communicated with external providers andhospitals to schedule appointments and obtain necessary clinical documentation.

• Attended, participated, and contributed to monthly staff meetings addressing resident needs.
• Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

• Maintained a high level of patient satisfaction by promptly addressing concerns and ensuring clear communication between patients, families, and healthcare providers.
• Contributed to optimal patient outcomes by promptly responding to emergency situations and initiating appropriate action plans.
• Enhanced patient care by effectively managing unit operations and supporting nursing staff.

• Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
• Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
• Transported individuals to events and activities, medical appointments, and shopping trips.

• Facilitated weekly team meetings to discuss upcoming events..
• Administered injections, medications, and treatments as directed by the physician.

• Observed patients for any changes in their physical or mental condition.

• Responded to room transfers, incident reports, and maintenance requests.
• Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.