Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Merchandise Associate
Sams Club
Buford, GA
05.2022 - 05.2024
Transported merchandise to sales floor and restocked shelves, racks and bins.
Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Answered customer questions regarding store merchandise, department information, and pricing.
Comply with company policies, procedures and standards of ethics and integrity by implementing related action plans
Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, sanitation
Teacher's Assistant
Little Darlings Daycare
11.2021 - 02.2023
Supported children's emotional and social development, encouraging understanding of others
Identified signs of emotional and developmental problems in children and brought them to parents' and guardians' attention
Communicated with children's parents and guardians about daily activities, behaviors and related issues
Assisted in preparing food and serving meals and refreshments to children
Organized and participated in recreational outings, trips and games
Performed housekeeping duties, such as laundry, cleaning, dish washing and changing of linens
Maintain safe play environment
Operated in-house day-care centers within businesses
Accompanied children to and from school, on outings and to medical appointments.
Caregiver
Seniorlink
04.2019 - 09.2021
Assisting a loved one to create a personalized care plan that addresses the needs of everyone involved
Provide high-quality care that positively impacts the lives of caregivers and their loved ones
Providing the support and reassurance needed to make a full-time commitment to caring for an elder or person with disabilities at home
Help solve day-to-day challenges while anticipating what's ahead
Building the confidence and assurance to assure compassionate care at home.
Cashier/Customer Service Representative
Statue of Liberty Evelyn Hill
10.2012 - 05.2015
Identify and assess customers needs to achieve satisfaction
Meet personal/customer service teams sales target
Handle customer service complaints, provide appropriate solutions & alternatives; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Stocked shelves, dismounted items and damaged outdated items.
Education
Associates in Arts -
LaGuardia Community College of CUNY
Long Island City, NY
Regents Diploma -
John Adams High School
Queens, NY
06.2013
Skills
Interpersonal
Bilingual
Communication skills (3 years)
Certification
First Aid Certification, 12/01/23, 12/01/23
Additional Information
I have excellent oral and written communication skills.
I am computer literate and have much experience with Microsoft word processing data processing software.
I am bilingual speaking, English and Spanish.