Server
Garlic Crush
09.2023 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
