Selena Franklin

I'm an independent contractor. I rent my space at my place of work.

I usually work early in the morning before the store is open.

I also have been on the floor during business hours assisting customers and helping with checkout when there's a long line of people waiting to purchase their products.

My job responsibilities are:

• Stocking product shelves and display's throughout the store
• Putting go back product away from checkout
• Putting away products we get from truck.
• Updating displays
• Doing inventory adjustments to see what products we need from a certain brand
• Helping customers find and recommended product
• Assisting in checkout when theres a line of customers waiting to purchase their products

I'm an independent contractor. I rent my space at my place of work.

• Designed specific eyelash treatments based upon guests' individual needs.
• Improved client experiences by creating relaxing, comfortable salon environment.
• Developed strong rapport with clients to gain repeat business and improve overall sales.
• Educated customers on aftercare procedures to preserve natural eyelash health and longevity of eyelash extensions.
• Kept track of customer services and preferences for future reference.
• Kept work areas, tools and equipment properly sanitized to reduce risk of cross-contamination.
• Trained new lash technicians on proper application of eyelash extensions.
• Assisted receptionist by answering phones, scheduling appointments and collecting payments.
• Responded to customer inquiries by phone, email and in person

• Greeted customers and provided exceptional customer service.
• Assisted customers with product selection, sizing and styling.
• Provided accurate information about products, prices and services.
• Processed transactions using a point-of-sale system.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Organized stockroom shelves according to size, color or style.
• Upsold additional items based on customer interests and needs.
• Maintained cleanliness of store environment including floors, windows, displays.
• Answered incoming telephone calls to provide store, products and services information.

• Provided excellent customer service and skincare treatments to clients.
• Built positive client relationships and guided clients through treatments.
• Set up patient rooms and sterilized equipment.
• Educated clients on skin care procedures and products.
• Relaxed clients with facial and body massages, aromatherapy and soothing environments.

• Maintained an up-to-date knowledge of all beauty products available for sale.
• Conducted skin analysis to provide customers with personalized skincare regimens.
• Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
• Assisted in opening and closing procedures including counting money drawer contents at end of shift.
• Created detailed reports on sales performance and customer feedback.
• Ensured that all displays were neat and organized at all times.
• Educated customers about the proper use of cosmetics, fragrances and other beauty items.
• Provided excellent customer service by responding promptly to inquiries from clients in person or though the phone.
• Created a positive shopping experience for each customer through effective communication skills.
• Finalized purchases and processed payments.