
Dynamic and results-driven professional with experience at Blue Cross Blue Shield, excelling in customer support and call center operations. Proven problem-solver with strong data entry skills, adept at managing customer inquiries and appointments. Bilingual in Spanish, committed to delivering exceptional service and ensuring compliance in all transactions.
I only received inbound calls from customers who needed appointments with either WIC or a medical office. Along with any other public services.
I would make outgoing calls to customers offering service deals on their vehicles.
Along with receiving inbound calls from customers who wanted/ needed appointments for service done.