Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Selena Littleton

Florence,SC

Summary

Dynamic and results-driven professional with experience at Blue Cross Blue Shield, excelling in customer support and call center operations. Proven problem-solver with strong data entry skills, adept at managing customer inquiries and appointments. Bilingual in Spanish, committed to delivering exceptional service and ensuring compliance in all transactions.

Overview

5
5
years of professional experience

Work History

Call Center Representative

Blue Cross Blue Shield
Florence,SC
12.2023 - 04.2024

I only received inbound calls from customers who needed appointments with either WIC or a medical office. Along with any other public services.

BDC Service Representative

Florence Toyota
Florence, SC
03.2022 - 08.2023

I would make outgoing calls to customers offering service deals on their vehicles.

Along with receiving inbound calls from customers who wanted/ needed appointments for service done.

Title Clerk

Cartown Kia
Florence, SC
10.2019 - 03.2022
  • Processed vehicle titles and registrations efficiently to ensure compliance with state regulations.
  • Verified documentation accuracy to facilitate timely transactions for customers.
  • Assisted in maintaining organized records of vehicle inventory and title transfers.
  • Utilized dealership management software to track title processing and customer information.

Education

High School Diploma -

South Florence High School
Florence, SC

Skills

  • Problem-solving skills
  • Customer support
  • Data entry
  • Customer service
  • Call center operations
  • Calm disposition

Languages

Spanish
Native or Bilingual

Timeline

Call Center Representative

Blue Cross Blue Shield
12.2023 - 04.2024

BDC Service Representative

Florence Toyota
03.2022 - 08.2023

Title Clerk

Cartown Kia
10.2019 - 03.2022

High School Diploma -

South Florence High School