Selena Loyola
Sales Representative
Spartanburg
Summary
Dedicated and goal-driven sales representative with 3 years of experience, consistently bringing a positive attitude and strong work ethic to every team and customer interaction. Known for building lasting client relationships, supporting team success, and striving for continuous improvement. Eager to grow into an Assistant Manager role to help lead, motivate, and contribute to company goals.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Sales Representative
T-Mobile
04.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Identified customer needs through active listening and meaningful questioning, allowing me to maximize sales.
- Collaborated with cross-functional teams to identify, analyze, and resolve complex issues
- Improved overall performance by actively seeking feedback from managers or peers regularly.
- Innovative problem solving strategies
- Utilized sales techniques to build customer interest and close sales.
Customer Service Specialist
Dicks Sporting Goods
09.2020 - 06.2021
- Handled escalations calmly, finding resolutions that satisfied both the company and the customers needs.
- Helped train onboarding staff and sharing best practices for difficult situations.
- Increased customer satisfaction by resolving issues promptly and professionally.
- Exceeded performance metrics consistently, earning recognition for outstanding customer service skills.
- Identifying the root cause of customer issues and providing clear, professional resolutions or explanations.
Education
Associate of Arts -
Spartanburg Community College
Spartanburg, United States 05.2001 -
Skills
Innovative problem-solver
Business development
Sales strategy development
Teamwork and collaboration
Adaptability and dependability
Sales proficiency
Timeline
Sales Representative
T-Mobile
04.2022 - Current
Customer Service Specialist
Dicks Sporting Goods
09.2020 - 06.2021
Associate of Arts -
Spartanburg Community College
05.2001 -
Similar Profiles
DeShawn MurphyDeShawn Murphy
Account Expert at T-MobileAccount Expert at T-Mobile
Basem ShadadBasem Shadad
Mobile Expert at T-MobileMobile Expert at T-Mobile
Michael SedenoMichael Sedeno
Lead Retail Sales Associate at T-MobileLead Retail Sales Associate at T-Mobile
Delinege KingDelinege King
SMB Major Account Executive at T-MobileSMB Major Account Executive at T-Mobile
Michael Scott SawyerMichael Scott Sawyer
Dishroom Associate at Phillips Staffing SolutionsDishroom Associate at Phillips Staffing Solutions