Selena Matthews
Lake Charles,LA
Summary
Proven track record in enhancing client satisfaction by 20% at Robinwood School through effective scheduling and compassionate care. Skilled in construction estimating and site safety management, demonstrated across diverse roles from labor at Port of Lake Charles to caregiving. Excels in fostering safe, productive environments and building strong relationships.
Offering solid foundation in safety protocols and resource management, eager to learn and develop in dynamic environment. Delivers keen understanding of labor coordination and compliance with industry standards. Ready to use and develop organizational and teamwork skills in Desired Position role.
Overview
5
5
years of professional experience
Work History
Labor
Port of Lake Charles
06.2024 - 10.2024
- Conducted regular site visits to monitor progress, address concerns, and maintain high-quality workmanship throughout all stages of projects.
- Ensured adherence to strict safety guidelines by conducting thorough training sessions for all workers involved in each project.
- Implemented effective scheduling methods that maximized productivity while minimizing downtime for labor crews.
Housekeeper
St Patrick Hospital and Health Sciences Center
12.2023 - 04.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Security Officer
United Protection Services
04.2023 - 11.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Received and Shipping
Hayes Management Consulting
12.2022 - 03.2023
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
Picker Packer
FedEx
06.2022 - 11.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Caregiver
ResCare
03.2021 - 05.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Provided safe mobility support to help patients move around personal and public spaces.
Caregiver
Robinwood School
08.2019 - 04.2022
- Led a team of 5 caregivers to enhance client satisfaction, achieving a 20% increase in positive feedback scores.
- Assisted clients with daily living activities, including personal hygiene and mobility, reducing fall incidences by 15%.
- Implemented new meal preparation protocols leading to improved nutritional intake and client health metrics.
- Conducted daily assessments and reported changes in client conditions, resulting in 30% faster medical interventions.
- Engaged clients in personalized activities, increasing their social interaction and engagement by 40%.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
Ged -
Lake Charles College Prep
Lake Charles, LA05.2018
Skills
- Scheduling and planning
- Construction estimating
- Site safety management
- Concrete work
Timeline
Labor
Port of Lake Charles
06.2024 - 10.2024
Housekeeper
St Patrick Hospital and Health Sciences Center
12.2023 - 04.2024
Security Officer
United Protection Services
04.2023 - 11.2023
Received and Shipping
Hayes Management Consulting
12.2022 - 03.2023
Picker Packer
FedEx
06.2022 - 11.2022
Caregiver
ResCare
03.2021 - 05.2022
Caregiver
Robinwood School
08.2019 - 04.2022
Ged -
Lake Charles College Prep
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