Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Selena Monfiston

Philadelphia,PA

Summary

Multilingual supervisory and regulatory compliance professional with over seven years of experience in managing teams and reviewing complex documentation. Expertise in interpreting procedural guidelines and ensuring consistent application of regulatory standards. Proven track record in overseeing high-volume case workflows, providing technical guidance, and maintaining strict confidentiality of sensitive information. Skilled in advising leadership on compliance matters, and implementing procedural improvements.

Overview

9
9
years of professional experience

Work History

Regulatory Compliance & Case Processing Specialist

Syntro
11.2024 - Current
  • Reviewed over 50 case files daily to ensure regulatory compliance.
  • Interpreted written policies to assess eligibility and documentation completeness.
  • Escalated complex cases with detailed summaries and recommendations.
  • Ensured equitable application of procedural standards across reviewed files.
  • Maintained strict confidentiality of sensitive personal and financial information.
  • Delivered training sessions on regulatory updates and documentation standards.

Manager

Regency Builders of Delaware Valley Development
Philadelphia, PA
03.2022 - 11.2024
  • Supervised 15 staff and subcontractors, ensuring operational efficiency and compliance.
  • Established daily operational priorities to enhance workflow performance.
  • Monitored adherence to municipal and contractual requirements.
  • Reviewed contracts and inspection documentation for accuracy and completeness.
  • Conducted performance evaluations and delivered procedural training.
  • Resolved complex operational issues requiring independent judgment.

Financial Coordinator

Kellyn Hodges Orthodontics
Bala Cynwyd, PA
05.2020 - 03.2022
  • Reviewed confidential financial and insurance documentation for regulatory compliance.
  • Verified eligibility and billing accuracy before claim submission.
  • Identified discrepancies and coordinated corrective actions with insurers.
  • Safeguarded sensitive records in accordance with privacy standards.
  • Supported internal audits and quality-control documentation reviews.

Operations & Procurement Coordinator

Central Realty Group LLC
Nanuet, NY
04.2017 - 05.2020
  • Coordinated procurement and vendor communications for multi-site construction projects.
  • Reviewed contracts, invoices, and documentation for compliance and accuracy.
  • Monitored adherence to municipal and contractual requirements.
  • Maintained tracking systems for inventory and financial documentation.
  • Prepared operational reports to support leadership decision-making.

Education

Associate of Arts - Business Administration and Management

Rockland Community College
Suffern, NY
09.2018

Skills

  • Regulatory and policy interpretation
  • Case processing and documentation review
  • Supervisory leadership and staff evaluation
  • Workflow and resource management
  • Confidential records and data protection
  • Quality assurance and compliance monitoring
  • Training and technical guidance
  • Stakeholder and contractor coordination
  • Multilingual communication
  • Microsoft Office and Google Suite

Languages

French
Native/ Bilingual
Haitian Creole
Native/ Bilingual

Timeline

Regulatory Compliance & Case Processing Specialist

Syntro
11.2024 - Current

Manager

Regency Builders of Delaware Valley Development
03.2022 - 11.2024

Financial Coordinator

Kellyn Hodges Orthodontics
05.2020 - 03.2022

Operations & Procurement Coordinator

Central Realty Group LLC
04.2017 - 05.2020

Associate of Arts - Business Administration and Management

Rockland Community College
Selena Monfiston