Selena Moreno-Cantu
San Antonio,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Medical Assistant
University Health
San Antonio, Texas
07.2025 - Current
- Scheduled patient appointments via phone and in person for imaging, clinics, and procedures to ensure timely care.
- Educated patients on procedures and physician instructions to enhance understanding and compliance.
- Relayed patient messages to physicians regarding concerns and condition updates to facilitate effective communication.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Requested medical records including CD images from other doctors' offices and imaging centers.
- Constantly dealt with incoming referrals through emails and internal Epic workqueue and processed accordingly after reviewing if appropriate.
- Supported operations in other clinics to ensure patient care continuity. by conducting 6-minute walk tests.
Medical Assistant
Robert B Green Pulmonary clinic/Severe Asthma
08.2016 - 10.2023
- Track accurate vital signs of patients in the EHR system
- Administered various vaccines per protocol that patients needed to stay up to date
- Performed EKGs to both men and women
- Provided nebulizer treatments under the provider's instructions.
- Assisted provider as chaperone in many treatments
- Performed point-of-care testing, ensuring compliance with regulations and maintaining staff proficiency in testing procedures
- Checked glucose levels when requested by provider or when patient seemed ill
- Gained exposure to pediatric and sleep medicine through departmental rotations, enhancing overall medical knowledge.
- Performed daily blood draws ordered by provider
- Trained new medical assistants, enhancing team competency and ensuring adherence to clinic protocols
- Worked with numerous providers when asked to help cover
- Worked one year with the OB/Gyn Department at Hilliard
- Assisted in keeping track of supplies for OB/Gyn
- Assisted with Gynecology procedures
- Managed provider schedules, minimizing no-show rates by adjusting appointments based on urgent patient needs
- Assisted patients with scheduling testing needed for next appointments or procedures
- Managed referral workqueue
- Kept track of the in basket completing task daily
- Assisted patients with O2 needs (oxygen tank) (monitoring oxygen levels)
- Assisted patients with obtaining updates on DME supplies or finding them better companies
- Completed provider paperwork in a timely manner
- Dr. Robert L. M. Hilliard Center
- University Family Health Center-Southwest
Medical Assistant
Dr. Gaona Sr. Internal Medicine
07.2015 - 07.2016
- Track accurate vital signs of patients both in the paper chart and in the EHR system
- Assisted diabetic, hypertension, and heart disease patients in managing their conditions
- Conducted glucose testing and urinalysis to assess patient health
- Used sudoscan to identify abnormalities in hands and feet for early intervention
- Performed EKGs to both men and women
- Administer injections: Dexamethasone, Depo/Lidocaine, B12
- Blood Draws-approximately 20 daily: hand and arm site
- Executed front office tasks, greeting patients and managing inquiries, referrals, and medication refills efficiently
Education
Associates in Science -
Palo Alto College
San Antonio, Texas05-2021
Medical Assistant Diploma/Certified -
Southern Careers Institute
San Antonio, Texas09-2015
Bachelor in Health Administration -
Capella University
Minneapolis, MN10-2026
Skills
- Epic EHR management
- Medical records
- Referral processing
- Patient scheduling
- Vital signs
- Patient education
- HIPAA compliance
- Clinical and administrative support
- Adaptable
Personal Information
Title: CMA
Languages
Bilingual
Timeline
Medical Assistant
University Health
07.2025 - Current
Medical Assistant
Robert B Green Pulmonary clinic/Severe Asthma
08.2016 - 10.2023
Medical Assistant
Dr. Gaona Sr. Internal Medicine
07.2015 - 07.2016
Associates in Science -
Palo Alto College
Medical Assistant Diploma/Certified -
Southern Careers Institute
Bachelor in Health Administration -
Capella University