SELENA NUNEZ
Dahlonega,USA
Summary
Adept in compassionate care and medical terminology, I excelled at North East Georgia Medical Center by enhancing patient satisfaction and adhering to HIPAA compliance. Leveraging emotional support and behavioral management skills, I significantly contributed to team efficiency and patient well-being, showcasing a commitment to excellence in healthcare and safety protocols.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PCT Women’s & Children
North East Georgia Medical Center
Gainesville, GA
09.2024 - Current
- Provided assistance with activities of daily living such as bathing, dressing, grooming and mobility
- Monitored patient condition and reported changes to the nursing staff
- Demonstrated expertise in providing compassionate, patient-centered care to a diverse population of patients
- Prepared and administrated infant formula in accordance with safety and nutritional guidelines
- Offered consistent comfort and emotional support to infants, promoting a soothing and nurturing environment
- Performed routine 24 hour newborn procedures, which include the first bath and the bilirubin bloodwork
Safety Assistant
Tribe Transportation
Gainesville, GA
08.2023 - 01.2024
- Collaborated with other departments and teams to develop strategies aimed at minimizing risks associated with operations
- Analyzed reports from workers' compensation providers regarding claims management processes
- Participated in incident reviews to evaluate existing control measures for effectiveness
- Compiled data for reporting purposes relating to safety-related issues
- Provided coaching and guidance to staff members on proper safety procedures
- Administer and monitor the company's DOT random drug test and alcohol program
CSR
Red Oak sanitation
Cumming, GA
11.2021 - 08.2023
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Responded to telephone inquiries and complaints following standard operating procedures
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Handled customer complaints and inquiries in a courteous and efficient manner
- Assisted with training and mentoring new team members
Education
Certification - Nurse Aid Candidate
North Georgia Technical College
Clarksville12.2024
Skills
- Emotional Support
- Compassionate Care
- Medical terminology knowledge
- HIPAA Compliance
- Behavioral Management
- Personal Hygiene Assistance
Certification
Basic Life Support
Timeline
PCT Women’s & Children
North East Georgia Medical Center
09.2024 - Current
Safety Assistant
Tribe Transportation
08.2023 - 01.2024
CSR
Red Oak sanitation
11.2021 - 08.2023
Certification - Nurse Aid Candidate
North Georgia Technical College