Selena Pool
Bellingham
Summary
Efficient professional with expertise in time management and task execution. Proven ability to quickly master new systems, including cash registers and ordering platforms. Strong analytical skills with a focus on accuracy and detail. Committed to enhancing customer satisfaction through prompt and informed service.
Overview
11
11
years of professional experience
Work History
Shift Lead Budtender
2020 Solutions
Bellingham
08.2024 - Current
- Educated customers on responsible consumption practices, emphasizing dosage control and safe storage methods.
- Trained new budtenders on policies and procedures to ensure compliance and effectiveness.
- Maintained high standards of cleanliness, organization, storage, and sanitation to enhance store quality.
Lead Budtender
Cannazone
Bellingham
01.2022 - 04.2024
- Processed intake manifests from farms and counted invoices accurately.
- Engaged customers by sharing personal experiences with cannabis products for medical use.
- Maintained up-to-date knowledge of sales promotions, return policies, and security protocols.
- Monitored monthly sales through POSaBIT account, achieving $56,953 in June 2022.
- Assisted in ordering paraphernalia and prepared glass items for display by unwrapping, tagging, and labeling.
Budtender
Cannazone
Bellingham
05.2021 - 01.2022
- Facilitated discussions on marijuana strains, qualities, and effects to educate customers.
- Cultivated positive customer interactions in alignment with company core values.
- Trained on Greenbits and POSaBIT systems to handle card transactions efficiently.
- Served as key holder for opening and closing shifts, ensuring operational readiness.
Assistant Store Manager
Little Caesars Pizza
Bellingham
06.2020 - 10.2020
- Properly verified customer identification for alcohol purchases with WA Alcohol Servsafe(Class12).
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Key holder. Oversaw POS operations and cash management to reduce errors.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Crew Member
Little Caesars Pizza
Bellingham
11.2019 - 06.2020
- Facilitated training programs for new talent to enhance skills and knowledge.
- Operated equipment including slicers, fryers, and ovens while adhering to safety guidelines.
- Executed cashier duties by taking orders, processing payments, and issuing change.
Assistant Store Manager
Little Caesars Pizza
Sedro-Woolley
07.2019 - 11.2019
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Crew Member
Little Caesars Pizza
Sedro-Woolley
05.2019 - 07.2019
- Completed opening, closing, and shift change tasks to enhance store efficiency.
- Maintained clean and organized customer and food preparation areas for optimal performance.
- Adhered to company safety standards for food quality and sanitation procedures.
Closing Manager
Taco Bell
Bellingham
12.2017 - 07.2018
- Executed cash management activities, handling over $3,000 daily in cash and credit card transactions.
- Managed graveyard shifts as key holder, overseeing operations for 10 to 12 hours.
- Set priorities and goals by delegating tasks effectively to staff members.
- Controlled costs related to food, beverage, and labor to maximize profits while maintaining inventory accuracy.
Crew Member
Taco Bell
Bellingham
08.2015 - 12.2017
- Mastered point-of-service (POS) system to process credit card payments efficiently.
- Uphold high productivity and quality standards in daily operations.
- Delivered exceptional customer service, enhancing rates of return business.
Education
High School Diploma -
Squalicum High School
Bellingham, WA2017
Skills
- Organizing and prioritizing
- Store management
- Team collaboration
- Customer service excellence
- Time management
- Multitasking skills
- Payment processing expertise
- POS systems proficiency
References
Kami Dodd Pam Bruce
(360) 466-8237 (360) 393-6415
Jen Long Tyler Bell
(360) 982-3185 (360) 961-7862
Shawn Calhoun Isabel Crabtree
(360)440-3670 (360)325-1783
Timeline
Shift Lead Budtender
2020 Solutions
08.2024 - Current
Lead Budtender
Cannazone
01.2022 - 04.2024
Budtender
Cannazone
05.2021 - 01.2022
Assistant Store Manager
Little Caesars Pizza
06.2020 - 10.2020
Crew Member
Little Caesars Pizza
11.2019 - 06.2020
Assistant Store Manager
Little Caesars Pizza
07.2019 - 11.2019
Crew Member
Little Caesars Pizza
05.2019 - 07.2019
Closing Manager
Taco Bell
12.2017 - 07.2018
Crew Member
Taco Bell
08.2015 - 12.2017
High School Diploma -
Squalicum High School