Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Selena Ruelas

Las Vegas

Summary

Dynamic and detail-oriented professional with experience at EZ Pawn, excelling in customer service and accurate appraisals. Recognized for teamwork and punctuality, I effectively manage high-stress situations while maintaining workplace cleanliness. Proficient in data entry and package handling, I adapt quickly to changing priorities, ensuring operational efficiency and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Packer

Staffmark Temp Agency
07.2025 - 09.2025
  • Pack and label products accurately for shipment.
  • Maintain cleanliness and organization of work area.
  • Operate packaging machinery following safety protocols.
  • Inspect incoming materials for quality assurance.
  • Collaborate with team members to meet production targets.
  • Adapt quickly to changing priorities and tasks as needed.

Pawnbroker

EZ Pawn
04.2024 - 01.2025
  • Evaluated customer items for appraisal, ensuring accurate valuations based on market trends.
  • Processed transactions efficiently, maintaining accurate records of pawns and sales.
  • Assisted customers with inquiries regarding loans, interest rates, and repayment options.
  • Conducted inventory management to track merchandise and optimize storage solutions.

Customer Service Representative

Albertsons
01.2023 - 01.2024
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Collaborated with team members to ensure timely resolution of customer complaints and feedback.
  • Educated customers on product features and services, improving overall satisfaction rates.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Housekeeping Room Attendant

Venetian Hotel & Casino
08.2023 - 12.2023
  • Cleaned and sanitized guest rooms to ensure compliance with hygiene standards.
  • Inspected rooms for maintenance needs, reporting issues promptly to management.
  • Restocked supplies and linens efficiently, maintaining inventory levels.
  • Assisted in training new staff on cleaning procedures and safety protocols.

Retail Cashier

DD's Discount
04.2021 - 02.2023
  • Processed customer transactions efficiently using POS systems, ensuring accurate cash handling.
  • Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
  • Maintained organized cash register area, promoting cleanliness and operational efficiency.
  • Collaborated with team members to manage inventory levels and restock merchandise effectively.

Education

High School Diploma -

DESERT ROSE HIGH SCHOOL
602 W. BROOKS AVE. NORTH LAS VEGAS, NV 89030

Skills

  • Punctual and reliable
  • Attention to detail
  • Teamwork
  • Product packaging
  • Time management
  • Workplace cleanliness
  • Package handling
  • Pallet jacking
  • Flexible schedule
  • Data entry
  • Quick learner
  • Motivated team player

Accomplishments

  • Trained and mentored multiple employees.
  • Achieved sales goal through effectively helping with maintaining customer happiness with negotiation.
  • Achieved shipping goal by completing orders with accuracy and efficiency.

Certification

  • Certified Pawnbroker, EZPawn

Languages

English
Full Professional

Timeline

Warehouse Packer

Staffmark Temp Agency
07.2025 - 09.2025

Pawnbroker

EZ Pawn
04.2024 - 01.2025

Housekeeping Room Attendant

Venetian Hotel & Casino
08.2023 - 12.2023

Customer Service Representative

Albertsons
01.2023 - 01.2024

Retail Cashier

DD's Discount
04.2021 - 02.2023

High School Diploma -

DESERT ROSE HIGH SCHOOL

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