Committed and hardworking Product Specialist with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
10
10
years of professional experience
Work History
Product Specialist
Pecos Valley Production
06.2021 - Current
Continually expanded knowledge of cannabis product line.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Worked flexible schedule and extra shifts to meet business needs.
Bartender
Farley's
04.2019 - 05.2022
Served high customer volumes during special events, nights, and weekends.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Assisted with inventorying beverage stock and bar supplies.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
FOH Manager
Rib Crib
11.2013 - 04.2019
Adhered to safe work practices, food safety regulations, and corporate guidelines.
Resolved guests complaints while maintaining positive customer environment.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Performed cash handling activities and secured nightly bank deposits.
Managed staff schedules and maintained adequate coverage for all shifts.