Selena Townshend
Summary
Full-time college student at University of California, San Diego. Organized and dependable worker, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, I love working on a team!
Overview
6
6
years of professional experience
Work History
Hostess
La Valencia Hotel - The Mediteranian Room
02.2023 - Current
- Greeted guests warmly upon arrival and provided a friendly presence throughout their dining experience.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Pre-set tables, folded napkins, organized my station and ensured our guests had a good experience.
- Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
- Working at La Valencia was an amazing experience, the community in hospitality is something I feel really connected to and work extremely well in. I have met many different people through this job and learned to manage many situations. I love to be on my feet and be social with guests, which is why I loved this job!
Crew Member
Jersey Mikes
01.2022 - 01.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Efficiently worked in a fast-paced environment
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Packaged menu items into bags and placed drink orders into carriers.
- Operated cash register to ring up final bills and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from the management team.
- Replenished condiments, beverages, and supplies while maintaining the cleanliness of service areas.
- Checked dining areas frequently to clean up spills, wipe down tables, and restock stations.
- Jersey Mike's is a great store that sells yummy sandwiches and being a Jersey Mike's crew member was my first official job and I really enjoy it. I worked all kinds of shifts, opening, closing, and midday! I prep vegetables and sides for sandwiches, cleaned the front and back, restocked supplies, you name it. Nobody had assigned tasks, everyone learned how to do it all!
ASL Tutor
Self-employed
05.2018 - 08.2019
- Collaborated with members of the Deaf Community who are fluent in ASL to reassure me in my teachings of specific signs across instruction.
- Engaged adult learners in learning American Sign Language via one-on-one mentoring.
- Motivated learners with accurate feedback and positive reinforcement.
- Used conversation templates, cards with photos and terms, and ASL books to help me in teaching.
- I tutored a woman in ASL for the summer because she was taking a college class for ASL and she needed some help. I'd meet with her once a week and I would show her any specific signs she needed help with. I am fluent in ASL because my parents are deaf. I enjoyed being a tutor because it was a fun experience and I am patient when it comes to helping others. If you'd like to contact her, her phone number is: 512-348-9458.
Catering Assistant
Mc Grath's Catering Company
09.2021 - 10.2021
- Delivered catered food and supplies to the facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- I was asked if I wanted to help with this catering business to earn some money and I was all for it!! They had me put fruit, sandwich wraps, and other foods in boxes. It was a short, one-time thing because they needed extra help, but I did whatever they needed me to do and it was a great experience for me!
Babysitter
Self-employed
10.2017 - Current
- Communicated positively with children and guardians.
- Organized and cleaned the home after activities by picking up toys and straightening up the playroom.
- Engaged with children on an individual basis to build positive relationships.
- Established and maintained a safe play environment for children.
- I have babysat several children of various ages (4-10), both Deaf and hearing. I would jump to whoever contacted me, as I was always happy to help when needed. I try to create fun activities to keep us busy while also having fun. I am very flexible when it comes to last-minute babysitting and I really enjoy kids and hanging out with them! If you'd like to contact the parents of whom I babysat, please TEXT: 727-510-5424 or 727-517-6678.
Dog Sitter
Self-employed
11.2019 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promoting a secure environment in the owner's absence.
- Communicated professionally with pet owners via phone, email, and text.
- Provided daily physical exercise, mental stimulation, and socialization to keep pets healthy and ward off unwanted behavior.
- My friend went out of town a couple of times and I lived very close to her. She needed someone to take care of her two dogs while she was gone, and I was glad to help! I took her dogs on walks and played with them for about a week til she came back. I didn't get paid but I was totally up to help when I was needed! If you'd like to contact her, her phone number is: 310-422-4717.
- One of my parent's work friends also needed someone to watch her three dogs, one a puppy! I stayed at her home and played with them while assuring the puppy got their needs met. If you'd like to contact her, her phone number is: 951-288-9997
Education
Bachelor of Arts - Linguistics And Speech Pathology
University of California - San Diego
La Jolla, CA06.2026
High School Diploma -
Polytechnic High School
Riverside, CA05.2022
Skills
- Fluent in American Sign Language
- Active Listening and Communication
- Organization and Time Management
- Cash and Transaction Handling
Languages
ASL
Native or Bilingual
Timeline
Hostess
La Valencia Hotel - The Mediteranian Room
02.2023 - Current
Crew Member
Jersey Mikes
01.2022 - 01.2023
Catering Assistant
Mc Grath's Catering Company
09.2021 - 10.2021
Dog Sitter
Self-employed
11.2019 - Current
ASL Tutor
Self-employed
05.2018 - 08.2019
Babysitter
Self-employed
10.2017 - Current
Bachelor of Arts - Linguistics And Speech Pathology
University of California - San Diego
High School Diploma -
Polytechnic High School
Similar Profiles
Brian Garcia EsquivelBrian Garcia Esquivel
Line Cook at La Valencia HotelLine Cook at La Valencia Hotel
Karina OrtizKarina Ortiz
Banquet Chef at La Valencia HotelBanquet Chef at La Valencia Hotel
Mariela AyalaMariela Ayala
Server at La ValenciaServer at La Valencia