Accomplished Senior Agile Project Manager with a proven track record specializing in AI/ML initiatives and operational excellence. Demonstrated expertise in Agile methodologies and risk management, enhancing team capabilities while successfully leading significant government projects. Possesses strong skills in cross-functional collaboration and communication, consistently achieving project success and stakeholder satisfaction. Aiming to leverage experience to further drive innovation and efficiency in future projects.
Overview
15
15
years of professional experience
3
3
Certificate
US Government Clearance
DoD Active Top Secret (TS)
Accomplishments
Led a high-performing team to the finals of a prestigious VA AI competition, outperforming 200+ contenders. As Scrum Master, spearheaded rapid innovation cycles, deftly navigated complex challenges, and fostered a culture of relentless improvement. Showcased the power of Agile in transforming ambitious ideas into cutting-edge AI solutions under intense pressure.
Leveraged Agile frameworks to steer the development and successful submission of three innovative technical
solutions for TradeWinds Government Marketplace, employing iterative sprints, continuous stakeholder feedback,
and adaptive planning to meet strict government requirements.
Scaled the team from 9 to 20+ members, implementing robust onboarding processes, and ensuring strict
adherence to government certification compliance, enhancing overall team capability and project delivery.
Managed budgeting and financial planning processes achieving yearly revenue goals of $1.2 million.
Catapulted a visionary educational concept into an award-winning enterprise in just 24 months. Masterminded a data-driven business strategy that precisely targeted market gaps, resulting in rapid growth and industry recognition. Seamlessly executed every phase from ideation to full-scale operations, earning accolades as a top enrichment program in Northern Virginia. Demonstrated the power of innovative education models backed by razor-sharp analytics, setting new standards in the competitive learning landscape.
Skills
Information Technology Project Management
Agile Project Management
Proficient in Change Management
Operational Efficiency Enhancement
Risk Assessment and Management
Cross-Functional Collaboration
User Requirements Gathering
Development of Performance Indicators
Concise Communication Skills
Independent Analytical Thinking
Organizational Strategy Implementation
Workforce training
Project tracking
Certification
Professional Project Management (PMP)
Professional Scrum Master 1
Agile SAFe
Work History
Senior Agile Project Manager - Government AI/ML Initiatives
Credence Management Solutions
McLean, VA
01.2022 - 11.2024
Directed cross-functional teams using Agile methodologies for managing substantial budgets in defense sector projects.
Scaled the team from 9 to 20+ members, implementing robust onboarding processes, and ensuring strict adherence to government certification compliance, enhancing overall team capability and project delivery.
Successfully guided a tech challenge team for a Veterans Affairs AI competition to the finals, competing against a field of over 200 companies.
Drove the successful creation and submission of three technical solutions for TradeWinds Government Marketplace.
Maintained and executed project plans, proactively identifying and mitigating risks, while maintaining transparent communication with stakeholders to ensure successful project delivery.
Orchestrated change management processes, reviewing configuration change requests, plans, and procedures to maintain project integrity.
Strategically advocated for and secured critical resources, optimizing project timelines and outcomes through effective resource allocation and management.
Prepared and delivered written and verbal presentations to senior management and customers on project progress, timelines, resources, and deliverables.
Designed and facilitated Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, fostering a culture of cross-cultural communication, continuous improvement, and iterative development.
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
Director of Operations
Learning Care Group
Alexandria, VA
01.2021 - 01.2022
Spearheaded strategic initiatives to overcome environmental challenges, consistently achieving yearly revenue goals of $1.2 million, and meeting corporate-set annual budgets through effective project management techniques.
Executed an end-to-end talent management project, encompassing recruitment, onboarding, training, performance evaluation, and mentoring for a 20-employee team, optimizing workforce efficiency and center operations.
Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
Implemented and managed a comprehensive compliance program, ensuring adherence to Virginia state law throughout all phases of the education center's operations and projects.
Pioneered and drove the development of a social media marketing platform from initiation to launch, integrating community outreach strategies to expand targeted audience reach, and engagement.
Designed and executed ongoing professional development initiatives, overseeing the entire process from needs assessment, curriculum design, to implementation and evaluation, fostering continuous staff growth and operational excellence.
Associate Director of Operations / Acting Director of Operations
Learning Care Group
Alexandria, VA
01.2018 - 01.2021
Developed comprehensive outreach and marketing initiatives, driving client acquisition through strategic virtual and in-person center tours
Achieved consistent $20,000 weekly revenue targets while architecting long-term financial and organizational growth frameworks
Spearheaded bi-annual teacher certification programs and professional development trainings, elevating staff competencies and center performance
Business Owner
Metamorphosis Art and Enrichment Center, LLC
Alexandria, VA
01.2014 - 01.2018
Conceptualized and launched an innovative educational program, leveraging project management expertise to guide development from initial ideation through curriculum design, marketing strategy, and full-scale implementation
Architected and executed a comprehensive business plan, utilizing data analytics to identify market opportunities, define target demographics, and optimize program offerings for maximum market penetration and growth
Spearheaded end-to-end website development project, overseeing design, content creation, and user experience optimization, resulting in a 50% increase in online engagement and program inquiries
Utilized data-driven marketing initiatives, including social media campaigns and community outreach programs, leading to a 75% expansion in the program's target audience and a 40% increase in enrollment within the first year
Implemented agile project management methodologies to rapidly iterate and improve curriculum based on real-time feedback and performance metrics, ensuring continuous alignment with market demands and educational standards
Coordinated strategic partnerships with local businesses and educational institutions, creating a robust network that enhanced program credibility and facilitated sustainable growth in a competitive market
Developed and executed a scalable operational framework, encompassing fiscal management, staff training, and quality assurance processes, enabling seamless program expansion to multiple locations
Director of Curriculum Operations and Strategic Initiatives
Rainbow School International
Hanoi, Vietnam
01.2010 - 01.2013
Spearheaded curriculum development tailored to student and family needs
Coached staff to create and optimize classroom-specific curricula
Designed and delivered anti-bias professional development programs, driving strategic growth
English Professor
Foreign Affairs College
Beijing, China
01.1998 - 01.1999
Prepared ESL instruction for diverse first-year cohort, fostering language proficiency and cultural adaptation
Crafted innovative curriculum integrating global political discourse, enhancing critical thinking in multicultural classrooms
Pioneered cultural exchange programs, bridging gaps between local students and international faculty
Orchestrated immersive cross-cultural experiences, facilitating mutual understanding and global competence
Program Coordinator
Native American Baha'i Institute
, Navajo Nation
01.1996 - 01.1999
Co-managed annual community empowerment event, uniting 500+ participants around health, education, and cultural initiatives
Designed and executed culturally sensitive educational programs on Navajo Reservation, impacting 100+ students annually
Spearheaded community liaison efforts, developing targeted training programs to empower parents in educational advocacy
Crafted innovative adult learning programs, fostering personal growth, and strengthening family dynamics in diverse communities
Education
MA - Social and Economic Development
Arbor University
BA - Psychology
University of North Texas
Timeline
Senior Agile Project Manager - Government AI/ML Initiatives
Credence Management Solutions
01.2022 - 11.2024
Director of Operations
Learning Care Group
01.2021 - 01.2022
Associate Director of Operations / Acting Director of Operations
Learning Care Group
01.2018 - 01.2021
Business Owner
Metamorphosis Art and Enrichment Center, LLC
01.2014 - 01.2018
Director of Curriculum Operations and Strategic Initiatives
Rainbow School International
01.2010 - 01.2013
English Professor
Foreign Affairs College
01.1998 - 01.1999
Program Coordinator
Native American Baha'i Institute
01.1996 - 01.1999
Professional Project Management (PMP)
Professional Scrum Master 1
Agile SAFe
MA - Social and Economic Development
Arbor University
BA - Psychology
University of North Texas
References
Available upon request
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