Selena Twine

Passionate about promoting lasting satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

• Supervise students while moving to and from classes as well as into school buildings
• Perform related duties that may be designated by classroom teacher
• Provide assistance with instruction for students in the classroom
• Implemented behavioral plans designed by IEP team.
• Worked one-on-one with students to reinforce learning of materials.
• Communicated student progress and concerns to teacher.
• Customer service associate informs customers about services available and assesses customers' needs
• Responsible for answering all inquiries and resolving all customer complaints within a timely manner
• Maintain a positive and professional attitude in a challenging, fast-paced environment while demonstrating skill and clear communication.
• Introduced promotions and sale opportunities, enticing customers.
• Performed cleaning tasks, keeping store neat and organized.
• Encouraged customers to make additional purchases and suggested relevant items.
• Manage calls and ensure that the proper response team
• Responsible for answering all inquiries and resolving all internal complaints within a timely manner
• Maintain a positive and professional attitude in a challenging, fast paced environment while demonstrating skill and clear communication
• Greeting and assisting visitors / vendors
• Employed effective verbal and written communication skills to communicate and interact with all levels of organization.
• Established and maintained cooperative relationships with representatives of community, consumer, employee, and public interest groups.