Selena Garza
Reno,NV
Summary
Results-oriented marketing student and service professional with extensive experience in the beauty, retail, and hospitality sectors. Proven ability to drive sales and enhance brand loyalty through expert product knowledge and attentive guest support. Highly organized leader with experience training new team members and managing complex, fast-paced operations. Committed to leveraging strong communication skills and a solutions-oriented mindset to deliver exceptional results.
Overview
5
5
years of professional experience
Work History
Beauty Consultant
Target
Reno, NV
09.2025 - 04.2026
- Advised customers on personalized skincare and makeup routines by leveraging knowledge of current beauty trends and social media viral products to drive department sales.
- Trained and mentored new staff on product knowledge and service techniques, building on a consistent history of taking initiative and leading others to improve team performance.
- Collaborated with team members to design visually appealing displays that captured customer attention while managing inventory levels to ensure the availability of high-demand items.
- Maintained a high level of service during high-volume promotional events, utilizing a solutions-oriented approach to resolve guest concerns and ensure a positive brand experience.
Restaurant Hostess
Pine Ridge Tavern
Reno, NV
05.2025 - 08.2025
- Greeted guests with warmth and professionalism while maintaining a clean, organized front-of-house area to create a polished and welcoming first impression.
- Managed waitlists, handled high-volume reservations, and coordinated complex seating charts to optimize table turnover and ensure a seamless guest experience.
- Handled diverse guest inquiries and takeout orders via phone with a polite and efficient tone, maintaining professionalism during peak hours and unexpected challenges.
- Partnered closely with servers and kitchen staff to provide hands-on support, including bussing and resetting tables, ensuring high service standards were consistently met.
Nanny
Care.com
Henderson, Nevada
04.2022 - 08.2024
- Cultivated authentic relationships with multiple families by maintaining a flexible and reliable full-time schedule, ensuring all specific client needs and requests were met consistently.
- Retained a reputation for being highly orderly and prepared while managing complex daily logistics, including school transportation and various extracurricular activity schedules.
- Utilized critical thinking and imaginative solutions to resolve issues quickly, maintaining a calm and composed demeanor during high-energy situations and sibling disagreements.
- Took initiative in designing and executing creative, stimulating activities to entertain and engage children of various ages, starting with infants as young as 10 months.
Sales Associate
Tilly's
Las Vegas, NV
07.2021 - 01.2022
- Sales Excellence & Performance: Twice awarded Employee of the Month for maintaining consistently high sales rates and sustaining a success rate above 90%.
- High-Volume Guest Engagement: Delivered approachable and attentive service to an average of 150 customers daily, ensuring each guest was warmly greeted and supported to drive successful sales patterns.
- Leadership & Peer Training: Facilitated the training of new employees by leading shadowing sessions and clearly communicating professional expectations for all daily tasks.
- Multitasking & Operational Support: Demonstrated efficiency in fast-paced retail operations by simultaneously managing register transactions, phone inquiries, and store organization while maintaining a calm and composed demeanor.
Education
Bachelor's Degree - Marketing
University of Nevada, Reno
05-2027
College and Career Ready Diploma -
Coronado High School
Henderson, NV06-2022
Dual Credit Courses -
Nevada State College
Henderson, NV06-2022
Skills
- Excellent verbal and written communication skills, often taking initiative on projects and leading others
- Proven ability to interact with customers, ensuring their needs are met and that they leave satisfied with their experience
- Highly organized with a strong attention to detail, making me effective at identifying and resolving issues in a fast-paced setting
- Proficient at managing multiple tasks and priorities in order to effectively meet deadlines
- Exceptional interpersonal skills, fostering a welcoming environment for guests and coworkers
- Calm and composed under pressure, maintaining professionalism during peak hours and unexpected challenges
Timeline
Beauty Consultant
Target
09.2025 - 04.2026
Restaurant Hostess
Pine Ridge Tavern
05.2025 - 08.2025
Nanny
Care.com
04.2022 - 08.2024
Sales Associate
Tilly's
07.2021 - 01.2022
Dual Credit Courses -
Nevada State College
Bachelor's Degree - Marketing
University of Nevada, Reno
College and Career Ready Diploma -
Coronado High School