Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Selene Carreon

Sun Valley,CA

Summary

Experienced with client relationship management, risk assessment, and policy customization. Utilized in-depth industry knowledge to provide tailored insurance solutions. Track record of building strong client relationships and ensuring client satisfaction. Experience in retail as well as hospitality.

Overview

2
2
Languages
3
3
years of professional experience

Work History

Licensed Insurance Specialist

SkyBlue Insurance
01.2026 - Current
  • Advised clients on comprehensive insurance policies to meet individual needs and enhance coverage
  • Developed and maintained strong client relationships through personalized service
  • Conducted thorough policy reviews, recommending appropriate adjustments
  • Used consultative needs analysis approach to find a perfect policy fit on a case by case basis

Customer Service Cashier

CVS
07.2024 - 01.2025
  • Processed cash, credit, and debit transactions accurately at point of sale.
  • Assisted customers with product location, pricing questions, and checkout support.
  • Resolved register discrepancies and balanced cash drawer with attention to detail.
  • Verified coupons, promotions, and rewards applications during transactions.

Licensed Insurance Specialist

Westwood Insurance Agency
06.2023 - 04.2025
  • Implemented and executed sales strategies to promote and sell insurance products.
  • Developed strategies to increase client base by marketing products through referrals, cold calling and other techniques.
  • Establish strong connections with clients by presenting a wide array of insurance products, encompassing boat, umbrella, and motorcycle coverage.

Education

High School Diploma

North Hollywood High School
North Hollywood, CA

Skills

  • Deep understanding of industry-standard protocols
  • Detail oriented Ensuring accuracy in data entry
  • Analytical thinking
  • Task Prioritization
  • High call volume handling (inbound/outbound)
  • 75 WPM typing speed
  • Diffusing escalated situations
  • POS cashier
  • Conflict resolution in retail environment
  • Greeting customers
  • Open and closing store as needed
  • Maintaining organized area

LANGUAGES

Spanish
Native/ Bilingual

Timeline

Licensed Insurance Specialist

SkyBlue Insurance
01.2026 - Current

Customer Service Cashier

CVS
07.2024 - 01.2025

Licensed Insurance Specialist

Westwood Insurance Agency
06.2023 - 04.2025

High School Diploma

North Hollywood High School
Selene Carreon