Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Selene Gomez
Open To Work
Verified
This profile is verified using an email address.

Selene Gomez

Arizona City,AZ

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Floor SupervisorTowing OperatorDepartment ManagerPhone OperatorSales Associate

Work Type

Full TimePart Time

Location Preference

On-Site
Location: Arizona City, AZCasa Grande, AZ
Open to relocation: Yes

Important To Me

Career advancementFlexible work hoursPersonal development programsWork from home optionPaid time offPaid sick leave401k match4-day work week

Summary

To continue my growth both professionally and personally with a company . I want to succeed in a company that will provide me with advancement opportunities, and contribute to the success of our business.

Overview

13
13
years of professional experience
1
1
Certificate

Work History

Towing Operator

B&G Towing
Arizona City, AZ
02.2019 - Current
  • ### Step 1: Identify High-Value Responsibility Gaps
  • **Conducted vehicle inspection** to ensure safety and compliance with towing regulations before operations.
  • **Executed emergency roadside assistance** for stranded motorists, providing timely and efficient service.
  • **Managed towing equipment maintenance** schedules, ensuring all vehicles were in optimal working conditions
  • Advertise the business
  • Phone operator
  • Scheduling services

Department Manager

McDonald’s Mcopco
Phoenix, AZ
03.2020 - 2021
  • ### Target Role Aligned
  • Supervised daily operations to maintain high standards of service and cleanliness.
  • Managed crew schedules to ensure adequate staffing during peak hours.
  • Coordinated inventory management to minimize waste and maximize product availability.
  • Trained new team members on service protocols and operational procedures.

Floor Supervisor

McDonald's
Phoenix, AZ
08.2013 - 04.2020
  • Controlling food cost
  • Controlling labor
  • Scheduling
  • Hiring
  • Crew training
  • Crew inventory
  • Store managing
  • Event coordinator
  • Cash coordinator
  • Towing
  • Leadership trainer
  • Advertisement
  • Phone operator

Certified Present Crew Trainer

McDonald's
Phoenix, AZ
11.2012 - 04.2013
  • Training crew on service and grill
  • Assisting floor managers

Education

Shift Leadership Excellence

West District Mcopco
Phoenix, AZ
03.2020

SIO Work Shop

Sea Rock
Phoenix, AZ
05.2017

TMS

McDonald's Classes
02.2013

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West Phoenix High School
Phoenix, AZ
05.2012

Skills

Advertisement

Phone operator

Customer satisfaction

Team leadership

POS systems operations

Customer relations

Towing

Team supervision

Task delegation

Staff coaching

Employee motivation

Employee development

Operations management

Stock management

Performance improvements

Safety monitoring

Quality controls

Performance coaching

Employee workflow management

Interpersonal conflict resolution

Workplace organization

Customer engagement strategies

Sales goal achievement

Sales monitoring

Employee training

Staff scheduling

Workplace safety

Promotions planning

Store operations

Positive attitude

Team management

Clear communication

Work Planning and Prioritization

Schedule coordination

Loading and unloading

Price quoting

Personnel management

Transportation coordination

Certification

  • Shift Leadership Excellence
  • March 2020

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Department Manager

McDonald’s Mcopco
03.2020 - 2021

Towing Operator

B&G Towing
02.2019 - Current

Floor Supervisor

McDonald's
08.2013 - 04.2020

Certified Present Crew Trainer

McDonald's
11.2012 - 04.2013

TMS

McDonald's Classes

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West Phoenix High School

Shift Leadership Excellence

West District Mcopco

SIO Work Shop

Sea Rock

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