Selene Hernandez
Pappasitos
Arlington,TX
2
Languages
4
years of professional experience
Dedicated professional recognized for delivering exceptional customer service and enhancing guest experiences. Committed to maintaining high satisfaction levels through effective communication and team collaboration.
Work History
Server/Bartender/ Trainer
8 Months- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently during peak hours, maintaining quality service standards.
- Trained new team members on menu items and service protocols to uphold restaurant excellence.
Manager
3 Years 2 Months- Streamlined daily operations to enhance team efficiency and service quality.
- Trained and mentored staff to improve performance and customer interactions.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Developed staff schedules to ensure adequate coverage during peak hours.
- Conducted regular performance evaluations to identify training needs and growth opportunities.
- Accomplished multiple tasks within established timeframes.
Education
Bachelor of Science - Kinesiology
High School Diploma
Skills
Multitasking skills and organization
Conflict and deescalation
Leadership positions
Growth mindset
Positive and friendly attitude
Teamwork and collaboration
Excel and Word proficient
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server/Bartender/ Trainer
Pappasitos
12.2025 - CurrentRead More
Manager
Pappasitos
10.2022 - 12.2025Read More
The University of Texas At Arlington
Bachelor of Science from Kinesiology
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Western Hills High School
High School Diploma
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