Selene Innes
Queens
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
34
34
years of professional experience
Work History
Mailhandler / Acting Supervisor
United States Postal Service, USPS
Flushing
08.2005 - Current
- Operated mail processing equipment and manually sorted mail.
- Assisted in loading and unloading trucks with mail, packages, and other materials.
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
- Offered support and advice to newer personnel to improve performance.
- Used portable electronic scanner to track parcels and record tracking progress.
- Worked effectively in team environments to make the workplace more productive.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
Customer Service
Activaire
Jamaica
10.1999 - 09.2001
- Assisted in the preparation of documents related to international shipments.
- Researched and resolved export customer complaints quickly and efficiently.
- Worked closely with freight forwarders to arrange transportation for goods being exported overseas.
Administrative Assistant
Federation of Puerto Rican Organizations
Brooklyn
03.1991 - 07.1999
- Coordinated and scheduled meetings
- Maintained inventory of office supplies and placed orders when necessary.
- Composed letters, memos, reports, emails, and other written correspondence as required by management staff.
- Edited and typed psychologicals and psychosocials for the MR department
Education
Some College (No Degree) - Music Therapy
Queensborough Community College
Oakland Gardens, NYSkills
- Problem solving
- Self motivation
- Attention to detail
- Customer service
- Team collaboration
- Adaptability
References
References available upon request.
Timeline
Mailhandler / Acting Supervisor
United States Postal Service, USPS
08.2005 - Current
Customer Service
Activaire
10.1999 - 09.2001
Administrative Assistant
Federation of Puerto Rican Organizations
03.1991 - 07.1999
Some College (No Degree) - Music Therapy
Queensborough Community College
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