Selene Juarez
Boise,ID
Summary
Proven track record in enhancing guest satisfaction at Hampton Inn Suites through meticulous cleaning and exceptional guest relations. Spearheaded a team at Gerente Administrativa, boosting efficiency by training staff in customer service excellence. Skilled in waste disposal and an exceptional communicator, consistently ensuring safe and engaging environments, as demonstrated at Deycare México.
Overview
6
6
years of professional experience
Work History
Housekeeping Cleaner
Hampton Inn Suites
Nampa, ID
11.2022 - Current
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Returned emptied garbage receptacles to proper locations.
- Sorted, laundered and put away various laundry items.
Pharmacy and Private Clinic Manager
Administrative Manager
Mexico, ME
12.2020 - 11.2022
- Supervised team of Number front desk agents and helped to resolve issues arising during shifts.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Babysitter
Deycare México
Mexico City
05.2018 - 09.2019
- Introduced children to educational games and activities to boost learning.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Monitored children's activities to verify safety and wellbeing.
- Documented children's growth and development.
- Implemented daily routines and activities to stimulate and engage children.
Education
GED -
Boise State University
Boise, IDSkills
- Waste disposal
- Stain Removal
- Guest Relations
- Customer Service
- Cleaning and organizing abilities
- Exceptional communicator
Additional Information
- I have a bachelor's degree in nursing
- CPR course in infants and adults
- Certification in computer programs Management of technology such as Excel, Microsoft, Windows, etc.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Housekeeping Cleaner
Hampton Inn Suites
11.2022 - Current
Pharmacy and Private Clinic Manager
Administrative Manager
12.2020 - 11.2022
Babysitter
Deycare México
05.2018 - 09.2019
GED -
Boise State University