Maria Johnson
Escondido,California
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Bell
05.2013 - 05.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Conducted regular team meetings to discuss targets and strategies, keeping everyone aligned with goals.
- Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.
Education
General Studies
Colegio Ninos Heroes
San Ciro De Acosta, MX06-1998
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Staff supervision
- Customer service focus
Certification
- Sexual Harassment Training
- Food Safety Handle
- Cross-Contamination Education
- Safety Chemical Hazard Training
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Shift Leader
Taco Bell
05.2013 - 05.2024
General Studies
Colegio Ninos Heroes
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