Seleste Flores
Starbucks
Chicago,IL
5
years of professional experience
Reliable, bilingual professional with hands-on experience delivering exceptional customer service. Strong at resolving concerns, learning new tasks quickly, and staying calm during busy shifts. Ready to support efficient operations and excellent customer satisfaction.
Work History
Barista
4 Years- Prepared espresso beverages and customized orders while maintaining Starbucks drink quality standards.
- Operated POS systems, processed payments, and resolved customer concerns with accuracy.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Pleasantly interacted with customers during hectic periods to promote fun, a fun, positive a fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Cashier
5 Months- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma
Skills
Time management
Exceptional customer service
Fluent in both Spanish & English
Quick learner
Resolving complaints
Timeline
Barista
Starbucks
10.2022 - CurrentRead More
Cashier
Valli Produce
05.2021 - 10.2021Read More
Roger C. Sullivan High School
High School Diploma
Read More