Seliah Brown
Pompano Beach
Summary
Dedicated and dependable professional with a Bachelor’s degree in Computer Science and a background spanning healthcare and food service industries. Experienced in providing exceptional customer support, maintaining accuracy in regulated environments, and adapting quickly to changing priorities. Strong organizational, communication, and technical skills combined with a commitment to efficiency, teamwork, and continuous learning. Seeking to contribute a unique combination of technical education and real-world experience to a dynamic organization.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
Coral Springs
06.2023 - Current
- Processed prescription orders accurately and efficiently for customers.
- Provided customer service by answering inquiries and resolving issues promptly.
- Collaborated with healthcare professionals to ensure optimal patient care.
- Trained new pharmacy staff on procedures and operational workflows consistently.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
Customer Service Clerk/Cashier
Greenwise Market
Boca Raton
05.2019 - 08.2023
- Assisted customers with product inquiries and store navigation.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints through effective communication and problem-solving.
- Collaborated with team members to enhance customer service initiatives.
- Trained new staff on operational procedures and customer interaction standards.
- Maintained front check out area to keep traffic flows running smoothly and efficiently.
- Performed cashier duties including processing credit card payments and issuing receipts.
- Monitored inventory levels to ensure availability of merchandise for customers.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Developed strong customer relationships to encourage repeat business.
Food Service Worker
Maoz Vegetarian
Boca Raton
06.2022 - 06.2023
- Prepared fresh vegetarian dishes according to established recipes.
- Maintained cleanliness and organization in food preparation areas.
- Assisted customers with menu selections and dietary preferences.
- Operated kitchen equipment safely and efficiently during service hours.
- Collaborated with team members to ensure timely meal service.
- Handled cash register transactions and processed customer payments.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Maintained professional demeanor during interactions with customers and co-workers.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Education
Bachelor’s Degree - Computer Science
Florida Atlantic University
Boca Raton, FL 08.2022 - 06.2026
Pompano Beach High School
Pompano Beach, FLSkills
Detail-oriented professional with a Bachelor’s degree in Computer Science and experience in healthcare and food service Demonstrated ability in delivering customer support, ensuring accuracy in regulated settings, and adapting to shifting priorities Strong organizational and technical skills support efficient operations and effective collaboration
Detail-oriented professional with a Bachelor’s degree in Computer Science and experience in healthcare and food service Demonstrated ability in delivering customer support, ensuring accuracy in regulated settings, and adapting to shifting priorities Strong organizational and technical skills support efficient operations and effective collaboration
Certification
- Pharmacy Technician Cerification
Timeline
Certified Pharmacy Technician
Walmart
06.2023 - Current
Bachelor’s Degree - Computer Science
Florida Atlantic University
08.2022 - 06.2026
Food Service Worker
Maoz Vegetarian
06.2022 - 06.2023
Customer Service Clerk/Cashier
Greenwise Market
05.2019 - 08.2023
Pompano Beach High School