Attentive and adaptable individual with proven aptitude to develop the skills and knowledge necessary. Accomplished at leveraging education and training to support organization needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fraud Specialist
JPMorgan Chase
Westerville, OH
02.2024 - Current
Prepared detailed reports on investigations into suspected fraudulent activities.
Investigated and analyzed complex financial transactions for evidence of fraud.
Assisted in the development of policies and procedures related to fraud prevention and detection.
Retail Sales Consultant
AT&T
Columbus, Ohio
10.2022 - 01.2024
Increased sales and customer satisfaction through personalized servicing
Used consultative sales techniques to understand customer needs and recommend relevant products and services
Answered product questions with up-to-date knowledge of sales and store promotions
Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
Police Cadet
Columbus Division of Police
Columbus, Ohio
10.2020 - 10.2022
Attend the Cadet academy while obtaining legal, physical, and on the job training, recruited for multiple programs throughout the division
PACT- CI to help with underage buys and operations
CPD public relations- create videos for recruiting and posts for the social media pages
Recruiting office- answering phones and assisting the people with their questions
Assisted at many community outreach events while building relations with the community
Shadowed officers and assisted with filing charges and paperwork, and assisted in high profile confidential investigations.
Coordinator
Chuck E. Cheese
Columbus, Ohio
07.2019 - 03.2020
Maintaining a positive environment while managing up to 6 birthday parties, up to 5 times a day
Managed the hours of 10 party hosts
Upselling all the products from cups to birthday packages.
Education
High School Diploma -
Central High School
01.2020
Skills
Recruiting
Public relations
Fast learning
Research
Customer service
Sales
Communication
Ability to multitask
Ability to collect data
Basic/ moderate computer skills and knowledge
Great in teams and individual work
Prompt and on time
Time management
Certification
Phlebotomy
CPR
First aid
Cadet academy completion
Timeline
Fraud Specialist
JPMorgan Chase
02.2024 - Current
Retail Sales Consultant
AT&T
10.2022 - 01.2024
Police Cadet
Columbus Division of Police
10.2020 - 10.2022
Coordinator
Chuck E. Cheese
07.2019 - 03.2020
High School Diploma -
Central High School
Phlebotomy
CPR
First aid
Cadet academy completion
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