Selina Lopez

• Gathered information about customer needs and preferences to tailor offerings and improve customer satisfaction.
• Responded to customer questions and objections to address concerns and build rapport.

• Completed Applied Behavior Analysis training program

where taught patients to use vocal speech by articulating sound and model speaking clearly.

• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.

• Performed field staff duties critical to completing accurate count in hard-to-reach communities.
• Attended team meetings to develop job knowledge.

• Set up family data file a within Title 5 regulations with required documentation to determine ongoing eligibility and need for Child Care & Development Services
• Verified providers’ services and fees are within the Regional Market Rates

• Coordinate and Conduct over 100 Child Passenger Safety fittings and 20 education presentations following SafeKids Worldwide protocol to families in Madera County
• Organized database to reconcile donations, supplies, inventory and equipment.
• Participate in AmeriCorps and First 5 activities and trainings such as Adverse Childhood Experience and Nurturing Parenting Program
• Assisted in planning and logistics of special projects assigned by manager involving events, marketing and community events.