Selina M. Blue
Kissimmee,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Billing Lead
Florida Lung Asthma and Sleep Specialist's
Kissimmee, FL
09.2016 - Current
- Reduced billing errors through meticulous review of invoices and close collaboration with accounting team.
- Deliver timely and accurate charge submissions to insurance companies. Reconcile all billing charges prior to monthly close
- Prioritized and managed high-volume workloads, meeting established deadlines and maintaining high level of productivity in fast-paced environment.
- Simplified complex billing data for management reports, aiding in strategic decision-making processes.
- Improved patient satisfaction with clear communication on billing matters and prompt resolution of inquiries.
- Developed training materials to onboard new employees, setting them up for success in their roles as Billing Specialists.
- Managed a team of billers, providing guidance, coaching, and performance evaluations for professional growth and development.
- Verified accuracy of billing data and corrected discrepancies.
- Generated daily, weekly and monthly reports for billing department.
- Responded to patient concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Generated monthly billing and posting reports for management review.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in team environment
Student Accounts Representative
Florida Technical College
Kissimmee, USA
07.2015 - 09.2016
- Accounts Receivable to include collections and posting of student and agency payments
- Provide excellent customer service to students, staff and faculty
- Balance and post daily revenue for (salon, café and cash drawers), balance bank bags and change bags
- Manage cash program files and stipend files for students
- Responsible for daily, weekly and monthly reports
- Back up for Director in absence to include all cash reporting and revenue report to corporate office
- Improved customer satisfaction by providing proactive assistance and empathetic support to students facing financial challenges.
- Ensured accurate billing by diligently reviewing student account information and promptly addressing discrepancies.
Student Accounts Representative
SNI (Florida Technical College)
Kissimmee, USA
06.2014 - 07.2015
- Accounts Receivable to include collections and posting of student and agency payments
- Provide excellent customer service to students, staff and faculty
- Balance and post daily revenue for retail outlets
- Manage cash program files and stipend files for students
- Responsible for daily, weekly and monthly reports
- Back up for Director in absence to include all cash reporting and revenue report to corporate office
Billing Clerk
Joseph Cory Holdings
Elizabeth/North Bergen, USA
11.2006 - 08.2012
- Confirming furniture deliveries for the next day
- Preparing paperwork including, if needed, Certificates of Insurance for furniture delivery drivers
- Handling of all incoming calls and messages from customers regarding deliveries
- Responsible for preparing and finalizing all data entry/billing to send to corporate office for payroll and to client for review
- Responsible for weekly reports regarding deliveries for weekly conference call with client
- Handled all COD and Credit Card transactions regarding payment of merchandise
- Performed various administrative tasks i.e: memos/filing/copy/faxing/email
- Prepared tags for warehouseman
- Scheduled deliveries
Skills
- Nextgen
- Multi-tasking
- Phressia
- Collections
- Data Entry
- Deadline-oriented
- Account Reconciliation
- Attention to Detail
- Reliability
- Microsoft Office
- Payment Processing
Timeline
Billing Lead
Florida Lung Asthma and Sleep Specialist's
09.2016 - Current
Student Accounts Representative
Florida Technical College
07.2015 - 09.2016
Student Accounts Representative
SNI (Florida Technical College)
06.2014 - 07.2015
Billing Clerk
Joseph Cory Holdings
11.2006 - 08.2012