Selina M. Blue
Kissimmee,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Billing Lead
Florida Lung Asthma and Sleep Specialist's
09.2016 - Current
- Reduced billing errors through meticulous review of invoices and close collaboration with accounting team.
- Deliver timely and accurate charge submissions to insurance companies. Reconcile all billing charges prior to monthly close
- Prioritized and managed high-volume workloads, meeting established deadlines and maintaining high level of productivity in fast-paced environment.
- Simplified complex billing data for management reports, aiding in strategic decision-making processes.
- Improved patient satisfaction with clear communication on billing matters and prompt resolution of inquiries.
- Developed training materials to onboard new employees, setting them up for success in their roles as Billing Specialists.
- Managed a team of billers, providing guidance, coaching, and performance evaluations for professional growth and development.
- Verified accuracy of billing data and corrected discrepancies.
- Generated daily, weekly and monthly reports for billing department.
- Responded to patient concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Generated monthly billing and posting reports for management review.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in team environment
Student Accounts Representative
Florida Technical College
07.2015 - 09.2016
- Accounts Receivable to include collections and posting of student and agency payments
- Provide excellent customer service to students, staff and faculty
- Balance and post daily revenue for (salon, café and cash drawers), balance bank bags and change bags
- Manage cash program files and stipend files for students
- Responsible for daily, weekly and monthly reports
- Back up for Director in absence to include all cash reporting and revenue report to corporate office
- Improved customer satisfaction by providing proactive assistance and empathetic support to students facing financial challenges.
- Ensured accurate billing by diligently reviewing student account information and promptly addressing discrepancies.
Student Accounts Representative
SNI (Florida Technical College)
06.2014 - 07.2015
- Accounts Receivable to include collections and posting of student and agency payments
- Provide excellent customer service to students, staff and faculty
- Balance and post daily revenue for retail outlets
- Manage cash program files and stipend files for students
- Responsible for daily, weekly and monthly reports
- Back up for Director in absence to include all cash reporting and revenue report to corporate office
Billing Clerk
Joseph Cory Holdings
11.2006 - 08.2012
- Confirming furniture deliveries for the next day
- Preparing paperwork including, if needed, Certificates of Insurance for furniture delivery drivers
- Handling of all incoming calls and messages from customers regarding deliveries
- Responsible for preparing and finalizing all data entry/billing to send to corporate office for payroll and to client for review
- Responsible for weekly reports regarding deliveries for weekly conference call with client
- Handled all COD and Credit Card transactions regarding payment of merchandise
- Performed various administrative tasks i.e: memos/filing/copy/faxing/email
- Prepared tags for warehouseman
- Scheduled deliveries
Skills
- Nextgen
- Multi-tasking
- Phressia
- Collections
- Data Entry
- Deadline-oriented
- Account Reconciliation
- Attention to Detail
- Reliability
- Microsoft Office
- Payment Processing
Timeline
Billing Lead
Florida Lung Asthma and Sleep Specialist's
09.2016 - Current
Student Accounts Representative
Florida Technical College
07.2015 - 09.2016
Student Accounts Representative
SNI (Florida Technical College)
06.2014 - 07.2015
Billing Clerk
Joseph Cory Holdings
11.2006 - 08.2012
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