Seline Yang
Overview
10
10
years of professional experience
Work History
Ticket Dispatch
Cable Protection Team
03.2020 - Current
- Exceeded ticket goal percentage, ensuring team success
- Provided crucial phone assistance to primary team
- Facilitated client communication with necessary personnel
Lead Baker/Baking Assistant
Panera Bread
06.2019 - 03.2020
- Oversaw nightly bakery goals, ensuring top product quality
- Collaborated on large-scale projects with Lead Bakers across various cafes
- Employed data analysis for precise baking schedule adjustments
- Accurately forecasted product needs, meeting customer demand
- Managed thousands of dollars worth of products
Associate/Trainer
Hazel's Beverage World
08.2018 - 06.2019
- Multitasked between cash register duties, stocking, and setting displays all while ensuring a comfortable atmosphere for guests
- Trained new associates on Hazel's processes and guest-first culture to ensure they can exceed in the workplace
- Trusted with projects while also juggling customer assistance and satisfaction
Team Member
Ross Dress for Less
04.2016 - 10.2018
- Worked multiple store sections throughout the night
- Primary team member when it came to delegating projects
- Placed in charge of incoming product shipments and organization
- Met daily goals while prioritizing sections of the store based on guest needs
Team Leader
Bobo's Granola Bars
01.2018 - 08.2018
- Promoted to Team Leader within two months due to exceptional work ethic
- Directed daily operations, ensuring efficient packaging production
- Managed record keeping for multiple production crews, enhancing organization
Education
High School Diploma -
Longmont High School
01.2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Flexible and adaptable
Timeline
Ticket Dispatch
Cable Protection Team
03.2020 - Current
Lead Baker/Baking Assistant
Panera Bread
06.2019 - 03.2020
Associate/Trainer
Hazel's Beverage World
08.2018 - 06.2019
Team Leader
Bobo's Granola Bars
01.2018 - 08.2018
Team Member
Ross Dress for Less
04.2016 - 10.2018
High School Diploma -
Longmont High School