Adept at constructing and planning workloads in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Product Owner
Michael Thompson Consulting
11.2022 - Current
Owned and prioritized product backlog.
Oversaw entire product deployments from vision and creation to rollout and delivery.
Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
Focused on building critical features up front in order to identify constraints and technical challenges.
Coordinated with software developers to create custom applications and trackers to achieve client goals.
Conducted market research to identify new opportunities and target markets.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Improved website visibility through development and implementation of SEO strategies.
Project Manager
MedStar Health
Beltsville, MD
09.2017 - 08.2022
Manage team responsible for the design, configuration and implementation of the complete PeopleSoft HCM solution for the project which includes benefits, time, payroll, employee self-service, managers self-service and PeopleSoft HCM processes and forms
Planned, designed, and scheduled phases for large projects.
Monitored project performance to identify areas of improvement and make adjustments.
Oversaw the upgrading of office systems with a new real-time scheduling software, ensuring better workflow and higher customer satisfaction
Oversaw the communication across departments to plan weekly all-hands meetings to ensure that all projects were planned and executed in conformity to recommended standards and company mission
Managed multiple projects with competing deadlines simultaneously.
Developed and maintained project plans, timelines, and budgets.
Built and established strong partnerships with teams, vendors and contractors.
Agile Scrum Master
Wells Fargo
Washington, DC
05.2012 - 08.2017
Led 2 cross functional teams of business analyst, java developers, DBA’S, and QA teams in the development of various platforms, and web systems
Increased team morale and performance, providing servant leadership and coaching to the team to encourage adoption of agile mindset, principles, core values and practices
Collaborated with the Product team, PMO, Stakeholders, and Scrum Team in finding better ways to continue approach implementation, mitigate risk, and solve problems
Led sprint reviews and planning meetings to promote full team engagement.
Facilitated the process of prioritizing, and refining requirements, estimating, breaking down user-stories, and establishing a goal for a successful sprint
Establish and monitored metrics for tracking progress in cycle time, lead time, release burn-down, burn-down chart, defects/quality, and the value being delivered
Created a trusting and safe environment for the Scrum team where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem solving.
Education
MBA - Accounting
Strayer University
Online
12.2022
Skills
Project management
Product development
Python
SQL
Kanban / safe / scrum
Automated testing
Mobile / Web Development
Risk management
Change Management
Data Migration
Servant leadership
Conflict resolution
Process Optimization
Effective Communication
Jira/ mural/ Miro/ Confluence
TDD/ Devops / SDLC
Google Analytics
Waterfall
Stakeholder Relationship Management
Problem Resolution
Acceptance Criteria
Developing Software Applications
Certification
Certified Scrum Master
Certified SAFe 5 Advanced Scrum Master
Timeline
Product Owner
Michael Thompson Consulting
11.2022 - Current
Project Manager
MedStar Health
09.2017 - 08.2022
Agile Scrum Master
Wells Fargo
05.2012 - 08.2017
MBA - Accounting
Strayer University
Certified Scrum Master
Certified SAFe 5 Advanced Scrum Master
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